TROUBLE SHOOTING
PROBLEM
# CHECK ACTION
Does not wash properly A001 Is the wash water clean? Drain the tank, rinse and refill
A002 Are the wash/rinse arm jets clogged?
Clean the jets/nozzles. Be careful not
to lose the o-rings.
A003 Are the scrap screens clean? Clean the scrap screens & filters.
A004 Is the water level in the wash tank
correct?
Water level should be just under the
opening of the overflow pipe.
The air trap may have dirt in it.
A006 The air pressure switch may be faulty.
Adjust or replace as required.
A007 The solenoid valve may have dirt in it
or may be defective.
Clean filter or replace as required.
A008 Incoming water pressure may be
either too low or too high will result in
poor rinsing.
If the pressure is too low (under
25psi), check that the faucet is fully
opened. If it is, the customer may
need to install a pressure-booster
pump to increase the water pressure.
If the water pressure is too high
(above 35psi), you must install a
pressure-reducing valve & set at
30psi.
A009 Drain outlet hose may be blocked.
Drain pump may be blocked or
defective not allowing proper
drainage of machine.
Un-clog or reposition hose. Un-
replace drain pump, as required.
A010 The overflow pipe may be clogged. Clean out any residue.
A011 Wash pump may be clogged or
defective.
Open face plate of wash pump for
inspection. Clean wash pump or
replace it if necessary.
A012 Detergent system may be defective. Peristaltic hose(s) may have to be
replaced. The detergent filter in the
container may be clogged or worn.
Replace. Check the detergent line for
deposits. Clean the line if necessary.
A013 Detergent dispenser may be
defective.
Replace
A014 The detergent used is of poor quality.
Replace with a quality commercial
brand.
A015 Dishes appear dirty after the cycle is
completed.
Pre-rinse the dishes properly before
they are placed into the dish racks.
A016 Foreign material may accumulate on
the scap screens.
A foreign object such as napkin, may
be in the wash system. All tubes and
wash arms should be cleaned.
A017
Small specs remain on glasses after
rinsing.
Have water analyzed. May need a
filtering system; or other product(s).
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