Troubleshooting
Specifications
Note
UV lamp cover cleaning
Technical Parameters
UV lamp cover
(transparent)
Warning:
Before cleaning the roller brush, be sure to disconnect
the power supply to avoid accidental activation of the
roller brush, which may cause personal injury.
Note:
• Please wipe the transparent cover of the UV lamp
before use to ensure the best sterilization effect;
• Cut off the power when cleaning, repairing or
temporarily not using the machine.
Please check the following issues and solutions
before sending the product to designated
repair offices.
Failure
The machine
does not
work
The suction
force
becomes
smaller
The UV lamp
does not
work
Possible causes
• The power plug is not
inserted tightly.
• There is no electricity
at ths power socket.
• The power switch is
not pressed.
• The suction port is
blocked.
• There are too many
foreign objects in the
filter sponge.
• There are many foreign
objects in the cyclone.
• The two rollers under
the machine do not
touch the surface of
the object at the same
time.
• The two rollers under
the machine are stuck
and can't move freely.
• The UV lamp is
damaged.
Solutions
• Check whether the
power plug is inserted
tightly.
• Check the socket.
• Press the power
switch.
• Clean the suction
port.
• Clean the dust barrel
and filter sponge.
• Clean up foreign
objects in the cyclone.
• Place the machine flat
on the object and
ensure that both
rollers are
compressed.
• Clean the rollers to
ensure that the two
rollers can move up
and down freely or
contact after-sales
service.
• Contact after-sales
service to replace the
UV lamp.
Model
Rated voltage
Rated power
Dust collection volume
S300 Pro
220-240V~50/60Hz
500W
0.5L
• This product is an electric appliance, do not let it run
unattended.
• Unplug the machine with dry hands to avoid
electric shock.
• Disconnect the power supply when cleaning, servicing
or when the machine is not in use for a while.
• Do not let the power cord pass through sharp objects
and avoid dragging the cord to move the machine as
this may damage the cord.
• Do not use the machine to absorb hot objects such as
carbon, cigarette butts, and sharp objects such as
broken glass, corrosive liquids, gasoline, alcohol and
other flammable and explosive items, or else it may
damage the machine or cause a fire, resulting in
personal injury and other accidents.
EN
03
Attention:
If any other failures occur and you can not find
any solution from the chart above, please
contact the after-sales service. Any other
maintenance and repair that need to be done
by using professional tools and techniques,
should be performed by a qualified mechanic
designated by the manufacturer or
maintenance center.
Failure
The machine
suddenly
stops working
The roller
brush
suddenly
Possible causes
• The dust barrel is full.
• The suction port of the
machine is blocked.
• The cyclone is blocked
by foreign matter.
• The roller brush is
wrapped by foreign
objects.
• The belt falls off or
breaks.
Solutions
• A safety mechanism
has been added to
prevent overheating. If
this happens, please
stop using, clean up
the blockage, and
pause for two hours
before using again.
• Take out the roller
brush as required and
clean it before using.
• Contact after-sales
service to replace the
belt.
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