The validity period is calculated from the date of purchase, or the date of receipt of the package. If
the product experiences a performance failure, the package must be returned within 30 days. The
projector is guaranteed for 2 years.
b) Non-European Region
The validity period is calculated from the date of purchase, or the date of receipt of the package. If
the product experiences a performance failure, the package must be returned within 30 days. The
projector is guaranteed for 1 year.
If you encounter any problems during use or wish to know more about our after-sales services,
please contact us at after-sales@jmgo.com.
2. Non-Warranty Policy
1) This product is not covered by warranty in the below circumstances.
2) The validity period of three guarantees has been exceeded.
3) Any maintenance, misuse, collision, negligence, abuse, liquid ingress, accident, alteration,
disassembly, or improper use of accessories not authorized by JMGO; quality problems
caused by the installation of software; or the destruction or alteration of labels, machine serial
numbers, or anti-counterfeiting labels.
4) The model of the “three guarantees” certificate does not match or the model of the damaged
product, or has otherwise been altered.
5) Damages caused by force majeure.
6) Damage caused by use in environments that do not conform to the specifications of the
product manual.
7) Failure or damage caused by computer viruses, hacker intrusion, or other malicious
intrusions.
8) Damage caused by the use of software that is not authorized by JMGO.
3. Three Guarantees Policy
1) Return or replacement will not be provided in the following circumstances: Damage caused
by human action, missing or damaged packaging, or missing or damaged internal
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