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Guarantee
This product is unconditionally guaranteed for 12 months against all defects of workmanship and materials.
Please keep the retailer’s receipt as proof of purchase. If a fault occurs within 12 months of purchase, please
inform John Mills Ltd (address at the back of this booklet and on the packaging). You will be asked to return the
product in secure packaging at JML’s expense, along with the receipt. The faulty appliance will be repaired or
replaced subject to the exclusions set out below. If the item is replaced during the 12 month guarantee period,
the new guarantee will be calculated from original date of purchase.
In order for the guarantee to be valid, the appliance must have been used in accordance with the instruction
booklet supplied. JML will not be liable to replace or repair the item under the terms of the guarantee should the
following have occurred:
The fault has been caused or can be attributed to misuse, negligent misuse or use in a way contrary to the
instruction booklet.
A fault has been caused by power surges or damage in transit.
The product has been used on a voltage supply not specified in the instruction booklet.
Repairs have been attempted by a person other than our service staff.
The product has been used for non-domestic or hire purposes.
This guarantee does not cover claims for consequential loss or damage. It does not confer any rights other than
those set out above. Faulty appliances will be repaired or replaced free of charge if these are attributable to faulty
material or manufacture. JML are not liable to carry out any type of servicing work under the guarantee. This
guarantee does not affect your statutory rights.
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Trouble Shooting
If the results are not as expected there may be a simple explanation. Check the points below to determine the fault:
Check that all the ingredients have been added.
Check that the ingredients have been accurately measured.
Always use fresh ingredients.
Check that the yeast has not been activated before the programme starts.
Check that the correct programme has been used.
In humid environments, reduce the liquid quantity a little. Do not overfill the appliance.
Check that the appliance has not been interrupted during operation or that the lid has been opened.
Always remove the bread from the appliance within/or at the end of the “keep warm” period; leave on a rack to
cool. The guide below will help you with specific problems
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