Johnson Controls HMCG2 Series User Manual

Limited warranty
Residential Split AC and HP Communicating Variable
Capacity Systems
Warranty terms: Johnson Controls Ducted Systems
(hereinafter “Company”) warrants this product to be
free from defects in factory workmanship and material
under normal use and service and will at its option,
repair or replace defective parts without charge, subject
to the exclusions below and according to the terms
outlined in this warranty. Company reserves the right,
at its sole discretion, to provide an equivalent complete
replacement unit in place of repair parts. Alternatively,
Company may at its option, offer a replacement price
allowance to be applied toward the purchase of a new
unit offered by Company. The exact allowance amount
will be determined at the discretion of Company, based
upon availability, age of existing equipment and current
market conditions, but excluding items as ductwork,
wiring, piping, and installation costs. The warranty
period for obtaining repaired or replacement parts, or an
allowance shall not extend beyond the original warranty
period as stated below. In addition, if a replacement unit
is provided by Company, the warranty period for the
complete replacement unit is limited to the remainder of
the original warranty period.
This warranty covers only equipment described by the
Product Model Number and Unit Serial Number on the
equipment or listed on the Warranty Registration Card,
and applies only to products installed in the United
States, Canada, or Puerto Rico. Company shall have no
responsibility for installation, service, shipping, handling
or other costs or charges, except as otherwise provided in
this warranty. Tampering, altering, defacing, or removing
the product serial number will serve to void this warranty.
This warranty extends only to the original consumer
purchaser and is nontransferable.
For this warranty to apply, the product must be
installed according to Company recommendations and
specifications, and in accordance with all local, state,
and national codes; and the product or residence must
not be removed from its place of original installation.
This warranty does not apply to any unit sold over the
Internet, by telephone or other electronic means unless
the dealer that buys or sells a unit over the Internet, by
telephone or other electronic means also installs the unit.
In the absence of a recorded Warranty Registration Card,
the warranty period will begin upon product shipment
from Company. If you are unaware of the effective
warranty date, contact Company at 1-877-874-7378 or visit
www.upgproductregistration.com.
For product registration: For your benefit and
protection, register your product with Company
promptly after installation. This will initiate the warranty
period and allow us to contact you, should it become
necessary. You can register your product online at
www.upgproductregistration.com. or by returning the
Warranty Registration Card on the back page of this
packet.
Product Model Number:
___________________________________________________________
Unit Serial Number:
___________________________________________________________
Installation Date:
___________________________________________________________
Installing Dealer:
___________________________________________________________
For warranty service or repair: Notify your Installing
Dealer or a Participating Dealer, preferably in
writing, as soon as possible after discovery of the
problem. Be sure to include the Product Model
Number, Unit Serial Number, Installation Date, and a
description of the problem. You may find the Installing
Dealer's name on this page or on the equipment,
and you can locate Participating Dealers online at
www.simplygettingthejobdone.com.
If a Dealer response is not received within a reasonable
amount of time, notify Company at: Johnson Controls
Ducted Systems, Consumer Relations, 5005 York Drive,
Norman, OK 73069 or by telephone at 1-877-874-7378.
All warranty service or repair will be performed during
regular business hours, Monday through Friday 9:00 AM -
5:00 PM. Service requests sent to Company without prior
Dealer contact will be referred back to a Participating
Dealer. Because this process takes time, it is in the best
interest of the Consumer to contact a Participating Dealer
directly.
Warranty period: The warranty period in years,
depending on the part, is as shown in the chart below.
Condensing
units
Compressor Parts
R-407C Models:
GAW14L
5 years 5 years†
R-410A Models:
RAC13L, RAC14L,
RAW14L, REP14L,
RHP14L, RHP16L
5 years 5 years†
R-410A Models:
YCD, TC3B, YCE,
TC4B, YCG, CC7B,
TC7B, YCS, TW4B,
YFD, TF3B, YFE,
TF4B, YFK, CC17,
TC17, TCD*,
TCG*, TCHD*,
TCHE*, YEE, TE4B,
YHE, TH4B, YHG,
CH6B, TH6B,
YHM, CH16, TH16,
THE*, HMH7,
HMCG2
5 years or
10 years††
5 years or
10 years†
R-410A Models:
YXT, AC19B,
HC19B, YZT,
AL19B, HL19B
10 years or
Lifetime†
5 years or
10 years†
Note:
*All 3 phase models (with 31, 41, or 51 voltage
codes) have 5-year compressor and 1-year
User's Information Manual: HMCG2 Series - 16 SEER2 Horizontal Discharge Modulating Air Conditioner8
Johnson Controls Ducted Systems

Johnson Controls HMCG2 Series Specifications

General

Brand	Johnson Controls
Model	HMCG2 Series
Category	Air Conditioner
Language	English