What does 'Zone Temp Unreliable' mean on my Johnson Controls TEC3610 Controller?
If your Johnson Controls Controller displays 'Zone Temp Unreliable', it means all sources of zone temperature, including the onboard sensor, are unreliable. You will need to order replacement units and return the affected devices to Johnson Controls under the RMA program.
How to fix a 'Remote Zone Temp Fail' error on a Johnson Controls TEC3610?
If your Johnson Controls Controller displays 'Remote Zone Temp Fail', it means the external zone temperature sensor is either disconnected or has failed. First, check the sensor wiring. If you intentionally disconnected it, reset the sensors through the menu. If the issue persists, you may need to order replacement units and return the faulty devices to Johnson Controls under the RMA program.
How to troubleshoot a 'Supply Temp Fail' error on a Johnson Controls TEC3610?
If your Johnson Controls Controller displays 'Supply Temp Fail', the external supply temperature sensor is either disconnected or has failed. You can try these steps: First, check the sensor wiring. If intentionally disconnected, reset the sensors by going to the menu, then Control Setup, and selecting Inputs. If the problem continues, order replacement units and return the affected devices to Johnson Controls under the RMA program.
Why is the TEC3000 zone temperature not changing fast enough on my Johnson Controls TEC3610?
If the TEC3000 zone temperature on your Johnson Controls Controller isn't changing fast enough compared to a calibrated sensor, it might be because the TEC3000 is set up for larger spaces by default when a proportional device is active. To resolve this, go to Control Setup > Tuning > Equipment Size and select 'Oversized'.
Why does my Johnson Controls Controller show an error when backing up settings?
If the controller provides an error when trying to back up settings on your Johnson Controls Controller, it is possible that the USB drive is defective. Try a different USB drive.
Why is the temperature displayed lower than actual on my Johnson Controls TEC3610?
If the temperature displayed on your Johnson Controls Controller is lower than the actual room temperature, cold air drafts may be entering the back of the TEC, or air may be forced through the TEC from a nearby vent. To fix this, seal any holes behind the TEC to reduce drafts, or move the location of the TEC or change the venting to prevent air from being forced through the TEC.
What to check if the zone temperature is too hot on my Johnson Controls TEC3610 Controller?
If your Johnson Controls Controller displays 'Zone Temperature Too Hot', it means the zone temperature has exceeded the configured Zone Temp High Limit. To resolve this, verify that the TEC and the RTU cooling are enabled and functioning properly.
What does 'Heating Ineffective' mean on my Johnson Controls TEC3610 Controller?
If your Johnson Controls Controller displays 'Heating Ineffective', it means the supply air temperature hasn't increased enough while heating has been active for the specified delay. To fix this, verify that the heating elements on the rooftop are functioning properly.
What to do if there is an 'Internal Sensor Fail' on a Johnson Controls TEC3610 Controller?
If an internal sensor has failed on the TEC of your Johnson Controls Controller, order replacement units and return the affected devices to Johnson Controls under the RMA program.
Why does my Johnson Controls TEC3610 show 'Fan Lock'?
If your Johnson Controls Controller displays 'Fan Lock' and control has shut down, it means the switch connected to the BI configured for Fan Lock didn't sense airflow within 10 seconds of starting the fan. Here's how to address it: First, inspect the equipment to ensure the fan functions. Next, check the sensor functionality with an ohmmeter and verify the wiring to the TEC. Then, reset the fault by going to the menu, selecting Fault Status, and choosing Fan Lock. If the problem persists, you may need to order replacement units and return the affected devices to Johnson Controls under the RMA program.
Details the applications and functions of the TEC3000 series controllers.
Outlines FCC and Canadian compliance standards, and lists included parts.
Covers location selection and physical mounting of the thermostat controller.
Details electrical connections and provides wiring diagrams for control types.
Explains touchscreen icons, home screen customization, and lockout levels.
Covers USB port usage for firmware, backups, and restoring settings.
Guides setup for unit type, heating/cooling control, fan settings, and dehumidification.
Details zone sizing, changeover, and advanced control algorithm configurations.
Configures occupancy sources, schedules, and overrides for operational control.
Information on commissioning, sensor priority, and available fault diagnostics.
Lists common faults, their causes, and solutions for TEC controller issues.
Provides in-depth explanations of specific symptoms and their corresponding solutions.
Lists detailed electrical, environmental, and performance specifications for the TEC3000.
General| Model | TEC3610 |
|---|---|
| Display | LCD |
| Communication Protocol | BACnet MS/TP or N2 |
| Power Consumption | 5 VA |
| Enclosure Rating | NEMA 1 |
| Type | Controller |
| Input Voltage | 24 VAC |
| Temperature Range | 32°F to 122°F (0°C to 50°C) |
| Supply Voltage | 24 VAC |
| Operating Temperature | 32°F to 122°F (0°C to 50°C) |
| Weight | 1.1 lbs (0.5 kg) |
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