901-10113 - 39 - 9/16/2024
7 Warranty
We believe that our customers can expect their new truck body and Cold Plate refrigeration system to
be without manufacturing defects. We back that up with warranty coverage. Terms of the Johnson
Truck Bodies warranty are available on request.
If you have any questions regarding your warranty, please contact the Johnson Truck Bodies Customer
Service Department toll-free at 800.922.8360, Extension 6.
Johnson Truck Bodies may deny warranty coverage in cases of the following:
• Repairs done without prior approval from Johnson Truck Bodies, by calling Customer Service
Department toll-free at 800.922.8360, Extension 6.
• Equipment abuse.
• Neglected or improper maintenance.
• Unapproved modifications.
The refrigerated truck body owner is responsible for the preventative maintenance specified in this
Operator’s Manual.
If you believe that a repair is eligible for warranty coverage, you must contact Johnson Truck Bodies
prior to any warranty work being done. Please have the body serial number ready. Johnson Truck
Bodies must provide prior approval for warranty work before a qualified service technician performs
any repairs.
Figure 11: Truck body serial number badge. This serial number is 44253. The -21 year code indicates a
2021 manufacture date. This badge is typically located on the front left corner of the truck body.
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