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Jon-Don PE500 - User Manual

Jon-Don PE500
12 pages
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Safety, Operation and Maintenance Manual
with Parts List
Please read before use!
500 PSI
Important Information and Safety Instructions
Register your Machine at www.jondon.com
Serial No:
© 2015 Copy Rights Reserved Jon-Don, Inc.
Prospector PE500 Extractor WIth Heat
REGISTER
YOUR
MACHINE
ONLINE!
Reliable Power
Innovative Design
Safe & Easy to Use
Powerful Extracting
Easy Transport
Patented Features
Model No. PE500

Questions and Answers

  • H
    Heather AdamsAug 15, 2025
    Why does my Jon-Don PE500 have no vacuum?
    • J
      Jennifer WadeAug 16, 2025
      If your Jon-Don Carpet extractor has no vacuum or weak vacuum, here are several potential causes and solutions: * The vacuum tank might be full; if so, empty the tank. * The float assembly tank screen could be dirty; clean the screen with water. * The float ball may be stuck; tap the float to unstick it, then clean it. * The vacuum hose might be damaged or loose; attach or replace it. * The dump valve could be open; close the valve. * The access lid might not be sealed; replace the gasket. * The vacuum hose might be clogged; clear any debris. * The air intake grid could be clogged; clean it. * There might be a leak in the recovery tank; clean and dry the area, then patch it with silicone. * Water might be coming out of the vacuum exhaust; use a low-foaming detergent.
  • M
    Miss Jennifer ForbesAug 20, 2025
    What to do if my Jon-Don PE500 Carpet extractor will not turn on?
    • R
      rachelwilliamsonAug 20, 2025
      If your Jon-Don Carpet extractor unit will not turn on, here are a few things to check: 1. Make sure both the machine and the extension cord are properly plugged in. 2. Verify that the switch is in the “On” position, and replace the switch if necessary. 3. See if the building circuit is overloaded and reset the circuit. 4. After unplugging the machine, check for any loose wiring connections.
  • A
    Anthony HudsonAug 23, 2025
    Why does my Jon-Don PE500 Carpet extractor have a burning smell?
    • V
      Valerie CarterAug 23, 2025
      If you notice a burning smell coming from your Jon-Don Carpet extractor, it could be due to: * A vacuum motor hung up, in which case you should replace the vacuum motor. * A pump motor hung up, in which case you should replace the pump.
  • M
    mcknightlindaAug 27, 2025
    How to fix no vacuum or weak vacuum in Jon-Don Floor Machine?
    • T
      theresajonesAug 27, 2025
      If your Jon-Don Floor Machine has no vacuum or weak vacuum, there are several potential causes: * The vacuum tank might be full, so empty the tank. * The float assembly tank screen could be dirty; clean it with water. * The float ball might be stuck; tap it to unstick and then clean it. * The vacuum hose might be damaged or loose; attach or replace it. * The dump valve might be open; close the valve. * The access lid might not be sealed; replace the gasket. * The vacuum hose might be clogged; clear the debris. * The air intake grid might be clogged; clean it. * There might be a leak in the recovery tank; clean and dry the area, then patch it with silicone. * Water might be coming out of the vacuum exhaust; use a low-foaming detergent.
  • N
    Nancy BriggsAug 31, 2025
    What to do if Jon-Don Floor Machine unit will not turn on?
    • C
      christinabaileyAug 31, 2025
      If your Jon-Don Floor Machine unit will not turn on, here are a few things to check: 1. Make sure the extension cord is properly plugged into both the machine and the power outlet. 2. Ensure the switch is in the “On” position. If not, check the switches and replace them if necessary. 3. The building circuit may be overloaded; try resetting the circuit. 4. Unplug the machine and check for any loose wiring connections.
  • W
    William PowersSep 3, 2025
    Why is the pump not running properly on my Jon-Don Floor Machine?
    • B
      Benjamin CameronSep 3, 2025
      If the pump in your Jon-Don Floor Machine is not running properly, consider the following: * Check the electrical system to ensure there is power to the pump. * Clean the jet filters, as the jets on the wand may be clogged. * Clean the in-line filter, as it may be clogged. * Clear any debris in the solution tank that might be covering the inlet. * Check for kinked or loose hoses, and replace them if necessary. * Snap quick disconnects together to ensure they are completely locked. * Flush the heater with a system maintainer, or replace the heater if it is clogged with deposits. * If the pump is pulsating, check for clogged jets and clean them. * Close the valve if the auto-prime valve is open. * If the pump has failed, it should be replaced.
  • W
    walkerclarenceSep 7, 2025
    What causes a burning smell in Jon-Don Floor Machine?
    • K
      Kristi ChavezSep 7, 2025
      If you notice a burning smell coming from your Jon-Don Floor Machine, it could be due to: * A vacuum motor hung up, in which case you should replace the vacuum motor. * A pump motor hung up, in which case you should replace the pump.
  • O
    onealkathleenNov 11, 2025
    How to troubleshoot the pump not running properly on my Jon-Don PE500?
    • B
      browningkarenNov 11, 2025
      If the pump on your Jon-Don Carpet extractor is not running properly, here are several possible causes and solutions: * There might be no power to the pump; check the electrical system. * The jets on the wand could be clogged; clean the jet filters. * The in-line water filter might be clogged; clean the in-line filter. * Debris in the solution tank might be covering the inlet; clear the debris. * A hose might be kinked or loose; check and replace hoses if necessary. * The pump might have failed; replace the pump. * The quick disconnects might not be completely locked together; snap the quick disconnects together. * The heater might be clogged with deposits; flush the heater with a system maintainer or replace it if necessary. * The pump might be pulsating; check for clog...

Summary

IMPORTANT INFORMATION AND SAFETY INSTRUCTIONS

Register Your Machine Online

Instructions for registering your new Prospector machine online.

New Equipment Warranty

Warranty Policy Details

Details on the terms, conditions, and limitations of the equipment warranty.

1.0 Safety Instructions

Reduce Risk of Fire, Electric Shock, or Injury

General safety precautions for operating the carpet extractor.

2.0 Grounding Instructions

Grounding Method Explanation

Explanation of proper grounding procedures and adapter usage.

3.0 Set-Up; Prepare Unit for Use

Power Priming the Solution Pump

Steps to prime the solution pump before operation.

Electrical Connections

Guidance on connecting the unit to power outlets.

3.0 Set-Up; Prepare Unit for Use

Vacuum System Operation

Information about the dual vacuum motor system and float assembly.

4.0 Shutdown Procedures

5.0 Maintenance

Clean Fresh Water Tank Filter

Procedure for cleaning the filter in the solution tank.

Clean Vacuum Float Assembly Screen

Instructions for cleaning the float assembly screen in the recovery tank.

Rinse Out Recovery Tank

Steps for cleaning the recovery tank to prevent damage and odor.

5.0 Maintenance

Clean Pump Inlet Filter

Procedure for cleaning the filter located at the bottom of the solution tank.

Prevent Mineral Deposit Build-Up

Using vinegar or CLR to prevent mineral deposits in the machine.

6.0 Storage and Freeze Protection

Recommended Procedure for Storage

Steps to protect the pump system from freezing during storage.

7.0 Trouble Shooting Guide

8.0 Machine Schematic Drawing

9.0 Machine Parts List

Returned Material Authorization (RMA) Procedure

Jon-Don PE500 Specifications

General IconGeneral
BrandJon-Don
ModelPE500
CategoryCarpet extractor
LanguageEnglish