4. OTHER INFORMATION
Our informaon and return obligaons according to the Electrical
and Electronic Equipment Act (ElektroG)
Symbol on electrical and electronic equipment:
This crossed-out wheeled garbage can means that electrical and electronic
equipment does not belong in household waste. You must hand in your
old appliances at a collecon point. Before you hand in the waste baeries
and accumulators that are not enclosed in the waste equipment, you must
separate them from the equipment.
Return opons:
As an end user, you can return your old device (which has essenally the
same funcon as the new one you purchased from us) for disposal free of
charge when you purchase a new device. Small appliances with no external
dimensions greater than 25 cm can be returned in normal household
quanes regardless of the purchase of a new appliance.
Possibility of return to our company site during opening hours:
Simac GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn
Possibility of return in your area:
We will send you a parcel stamp with which you can return the device to us
free of charge. For this purpose please contact us by e-mail at
Service@joy-it.net or by phone to us.
Informaon on packaging:
If you do not have suitable packaging material or do not want to use your
own, please contact us and we will send you suitable packaging.
www.joy-it.net
SIMAC Electronics GmbH
Pascalstr. 8, 47506 Neukirchen-Vluyn
Published: 23.10.2020
5. SUPPORT
We are also there for you aer the purchase.If there are still questions or
problems, we are also available via e-mail, phone and ticket support system.
E-Mail: service@joy-it.net
Ticket-System: http://support.joy-it.net
Telephone: +49 (0)2845 98469 – 66 (10 - 17 Uhr)
For more information please visit our website:
www.joy-it.net
To Previous Page
Loading...
Need help?
General
