Judge JEA63 - Troubleshooting & Repair

Troubleshooting & Repair
Fault Possible causes Solutions
Indicator
does not
illuminate
Heating
plate does
not heat
1. Power is not connected Check the switch, socket,
fuse, Power Cable and circuit
breaker at Consumer Unit
Heating
plate
heats up
1. The indicator
or associated
circuit is faulty
Contact Judge
Customer Services
Indicator
illuminates
Heating
plate does
not heat
1. Heating circuit is faulty
2. Element is burnt-out
Contact Judge
Customer Services
Rice is uncooked or
taking too long to cook
1. The rice has not cooked
for long enough
2. Heating plate
is distorted
3. Foreign objects
between Inner Pot
and heating plate
4. Inner Pot is distorted
1. Ensure that the appropriate
rice:water ratio is being
used. Refer to the
‘Operating Instructions’
2. Contact Judge
Customer Services
3. Clean with a nylon scourer
4. Contact Judge
Customer Services
Rice is burnt or will
not keep warm
automatically
1. Cook Button has broken
2. Temperature control
circuit is faulty
Contact Judge
Customer Services