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Karel DS200 - User Manual

Karel DS200
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DS200 User’s Guide
DS200 User’s GuideDS200 User’s Guide
DS200 User’s Guide
V003. 09.09.2002
C-1
SYSTEM FEATURES
SYSTEM FEATURES SYSTEM FEATURES
SYSTEM FEATURES
Definition:
Definition:Definition:
Definition:
DS200 is a modular digital telephone exchange, which can be easily expanded, thanks to its
modular and flexible structure, and whose initial configuration can be modified and improved
in time. It essentially fulfills needs of medium and large-scale enterprises.
Structure of the System:
Structure of the System:Structure of the System:
Structure of the System:
The DS200 electronic telephone exchange consists of power circuits, a central processor, a
control unit, ACD system, extension, line and network connection cards, together with their
line connection cards, which are all mounted in a metal chassis. The DS200 system can be
used with any standard phone set, in addition to the special feature telephone sets that are
manufactured especially for it.
It is possible to connect peripheral units to the DS200 exchange such as answering
machines, wireless telephone sets, fax, data terminals and modems. Please call your
authorized reseller for detailed information.
Dial Tones and Hook Flash:
Dial Tones and Hook Flash:Dial Tones and Hook Flash:
Dial Tones and Hook Flash:
There is information below, about the factory default tones of the system and their
structures. Durations of those tones can be changed through the Admin program upon wish.
Internal dial tone:
Internal dial tone:Internal dial tone:
Internal dial tone:
An extension receives this tone, which consists of a continuous signal at a single frequency
when the handset is lifted. The tone indicates that one can dial numbers for any action.
Meanwhile, if the Auto-dialer or Follow Me is active, then the tone shifts to another tone with
double frequency.
CO dial tone:
CO dial tone:CO dial tone:
CO dial tone:
An extension receives this tone upon accessing a line. An external number can be dialed
after receiving the tone.
Ring back tone:
Ring back tone:Ring back tone:
Ring back tone:
This tone is received when an extension calls another extension and if that extension is not
busy at the moment. It is in the form of two short ringings. This tone takes the form of three
short ringings, if an extension calls another extension with less intrusion authorization. The
tone shifts to another tone with double frequency, if the called extension has activated the
Follow Me function.

Table of Contents

Other manuals for Karel DS200

Questions and Answers

Summary

SYSTEM FEATURES

Definition of DS200 System

Provides a definition of the DS200 modular digital telephone exchange.

Structure of the DS200 System

Details the components and connectivity of the DS200 electronic telephone exchange.

Dial Tones and Hook Flash

Explains factory default tones and the hook flash action.

Definitions

Extension, Extension Number, and Operator

Defines extension, internal line number, and the operator's role.

Tone Descriptions and Hook Flash

Describes busy, special, and error tones, and the hook flash action.

Service Explanations

System Components and Features

Describes Hotel Room, External Number, Line Number, and ACD system.

General Service Usage and Controls

Explains service usage, step-by-step actions, and special key controls.

THE SERVICES RELATED TO USERS

Introduction to User Services

Overview of user services and feature telephone sets.

Internal Call Procedure

Step-by-step guide for making an internal call.

Line Call (9)

Making a Line Call

Procedure for making an external call using an available line.

Selective Line Access

Making an External Call Over a Specific Line

Procedure to make external calls using a chosen line, e.g., GSM gateway.

Marked Call (790)

Marking Calls in Call Record Listing

Feature to mark calls for later operations, distinguishing call types.

Account Coded Call (797)

Coding Calls for Record Keeping

Group external calls using account codes for operations.

Forced Account Coded Call (797)

Making Forced Account Coded Calls

Make external calls using own code/password, cost reduction.

Last Number Redial (60)

Calling the Last External Number Again

Procedure to redial the last called external number.

Private Pool Entry (84)

Entering Numbers into the Private Pool

How to store numbers in private memory fields.

Calling from Private Pool (6)

Calling Through the Private Pool

Procedure to call numbers stored in the private pool.

Calling from Common Pool (3)

Calling Through the Common Pool

Procedure to call numbers stored in the common pool.

Last Number Auto-dial (770)

Activating Auto-dialer for Last Number

How to activate automatic redialing for the last dialed number.

Auto-dialer Deactivation

Procedure to deactivate the last number auto-dialer service.

Private Pool Auto-dial(77)

Activating Auto-dialer for Private Pool Number

How to activate auto-dialer for a number recorded in the Private Pool.

Auto-dialer Deactivation

Procedure to deactivate the Private Pool Auto-dialer.

Common Pool Auto-dial(78)

Activating Auto-dialer for Common Pool Number

How to activate auto-dialer for a number recorded in the Common Pool.

Line Flash (#60)

Making Hook Flash During a Line Call

Using hook flash facility during a line call for services.

Line Transfer to an Extension (839)

Transferring a Line to an Extension

How to transfer a line to an extension with controlled access.

Conference

Starting a Conference Conversation

Procedure to introduce another extension into a conversation.

Multiple Conference (734)

Initiating a Multiple Conference

How to establish conferences with multiple participants (up to 16).

Including More Participants in Conference

Steps to add additional participants to an ongoing conference.

THE CALL ANSWERING SERVICES

Answering an Incoming Call

Basic procedure for answering an incoming call.

Selective Call Pick Up (82)

How to answer a call ringing at another extension.

Busy Call Pick Up (43)

Picking Up a Call from a Busy Extension

How to answer calls waiting in a busy extension's queue.

Group Call Pick Up (5)

Picking Up Calls from Your Group

How to answer calls directed to your group.

THE OTHER CALL CONTROL SERVICES

Call Hold Functionality

How to put a call on hold and retrieve it.

Call Transfer

Transferring Calls with Notification

Procedure for transferring calls after notifying the recipient.

Transferring Calls Without Notification

Procedure for transferring calls without prior notification.

Serial Transfer (#8)

Performing Serial Transfer of Calls

How to transfer a call to return to you after the recipient hangs up.

Line Call Park (#4)

Parking a Line Conversation

How to temporarily park a line conversation to perform other tasks.

Retrieving a Call Parked (44)

Retrieving a Parked Call Using Own Phone

How to retrieve a call parked by yourself.

Retrieving a Parked Line (45)

Retrieving a Parked Line by Another Extension

How to retrieve a line parked by another extension.

Retrieving a Call Parked via Another Phone (45)

Retrieving a Parked Call Using Another Phone

How to retrieve a parked call from a different extension's phone.

Intrusion (0)

Intruding into an Ongoing Conversation

How to join a busy extension's conversation, based on authorization.

Call Back (81)

Making a Call Back Request

Procedure to be notified when a busy line becomes available.

Camp On

Line Drop (798)

Dropping an Occupied Line

How to drop an occupied line for an urgent call.

Busy Extension Signalling (9)

Warning a Busy Extension by Ear

How to signal a busy extension about an incoming call.

Line-Line Connection (#69 or #63)

Connecting Two Lines Together

How to connect two lines, establishing a line-line connection.

Line Voice Level Control (66; 67)

Adjusting Incoming Voice Level

How to increase the incoming voice level.

Adjusting Outgoing Voice Level

How to increase or decrease the outgoing voice level.

Transmitting Ring Signal

Transmitting Ring Signal to Local-Battery Phones

How to make local-battery telephones ring again.

Hot Line

THE CALL FORWARDING SERVICES

Follow Me (85)

How to activate and deactivate call forwarding to another extension.

Remote Follow Me (865)

Forwarding Calls Remotely

How to forward calls to another extension even when not present.

Remote Follow Me Deactivation

Procedure to deactivate remote call forwarding.

Follow Me No Answer (866)

Forwarding Unanswered Calls

How to forward calls to another extension if not answered after three rings.

Executive-Secretary Service (888)

Activating;Deactivating Executive-Secretary Service

How the secretary can activate/deactivate call forwarding for the executive.

THE PASSWORD SERVICES

Password Define(836)

How to lock your telephone with a password.

Cancel Password

Procedure to cancel the defined telephone password.

Changing Password (836)

Changing an Existing Password

How to change your current telephone password.

Telephone Lock (837)

Locking a Telephone

Procedure to lock a telephone with a password for security.

Unlocking a Telephone

Procedure to unlock a locked telephone using the password.

Password Dialing

Making Calls Via a Locked Telephone

How to make line calls when your telephone is locked by a password.

Password-Protected Line Access (799)

Making Calls Via Another Telephone with Password

Make calls within authorization level using any telephone with password.

Remote Line Access

OTHER USER SERVICES

Parallel Ringing; Tone on Busy (835)

Ring calls simultaneously on group members or set tone on busy.

Reminder Service (8380)

Use telephone as an alarm clock to warn at a certain time.

Do Not Disturb (831)

Activating Do Not Disturb Service

Make telephone ring only once and then halt for incoming calls.

Do Not Disturb Deactivation

Procedure to deactivate the Do Not Disturb service.

Room Monitoring Service (8385)

Monitoring a Room

Monitor the room where your telephone is located.

Room Monitoring Deactivation

Procedure to deactivate room monitoring.

Pager Activation (741)

Activating Pager Service

Get notified of and pick up calls even when not at your place.

Pager Deactivation

Procedure to deactivate the pager service.

Headset User (742)

Activating Headset User Service

Enable using a headset instead of a handset for intense telephone traffic.

Headset User Deactivation

Procedure to deactivate the headset user service.

Background Music (743)

Listening to Music

Listen to music transmitted from an external source via telephone.

Cancelling Background Music

Procedure to stop listening to background music.

Door Opener (100)

Activating Door Openers

How to activate the system's door openers.

Extension Physical Address Query (73122)

Sending Extension Address Information

Send physical address of a connected telephone to serial printer or computer.

THE SERVICES RELATED TO THE OPERATOR

Date Setting (833)

How to set the system date.

Time Setting (832)

How to set the system time.

Common Pool Entry(834)

Entering a Number into the Common Pool

How to store telephone numbers in the Common Pool memory.

Night Mode (879)

Starting Night Mode

Procedure to switch the system into Night Mode.

Wake-Up Service (8388)

Activating Wake-Up Service

How to set a wake-up time for an extension.

Deactivating Wake-Up Service

Procedure to deactivate the wake-up service before the warning time.

Group Wake-Up Service (8389)

Activating Group Wake-Up

How to set wake-up times for multiple extensions simultaneously.

Deactivating Group Wake-Up Service

Procedure to deactivate group wake-up service.

Message Waiting on the Operator (740)

Activating Waiting Message

Operator notifies an extension of a message or note.

Restoring the System Parameters (744)

Restoring System Parameters

How to update system parameters to recover normal operation.

THE SERVICES RELATED TO HOTEL ROOMS

Hotel Room Cleanness Status Notification (730)

Inform operator of room cleanness status from hotel room telephones.

Changing Hotel Room Usage Status (730)

Changing Room Status

Change the usage status of hotel rooms via operator telephone.

Hotel Room Query (731)

Querying Room Status

Query values entered through room status notification service.

Group Hotel Room Query (7319)

Querying Group Room Conditions

Query status of rooms within a hotel room group.

Check-in;Check-out (732)

Hotel Room Check-in Procedure

Authorize hotel room extension for calls and reset pricing/call info.

Hotel Room Check-out Procedure

Reset calling authorization and take total price record for hotel room.

Meet Me Service (738)

Notifying Personnel Location

Personnel notify operator of their current location within the hotel.

Calling Notified Personnel

Call personnel who have notified their location.

Cancelling Meet Me Service

Procedure to cancel the personnel location notification.

Minibar Account (733)

Reporting Minibar Expenditure

How to report minibar usage from a hotel room.

THE SERVICES RELATED TO REPORTING

Deleting Call Records (8765)

How to delete call records for a specific extension.

Call Record Listing for Specific Extension (8766)

How to get a detailed call listing for a specific extension.

Call Record Listing (8767)

Taking Call Record Listing

How to get a detailed listing of external calls.

Resetting the Call Record Counter (8769)

Resetting Call Record Counter

Procedure to reset the call record counter.

Total Cost Listing (8764)

Taking Total Cost Listing Printout

How to get a total cost listing printout for an extension.

Night Guard Code (869)

Sending Night Guard Information

Send information to call record device from a specific location.

EXAMPLES OF TAKEN REPORTS

Call Record Listing Examples

Examples of call record listing formats.

Explanation of Call Record Listing Format

Detailed explanation of fields in call record listings.

THE SERVICES RELATED TO THE VOICE MAIL BOXES

Temporary Absent Message (8648)

How to leave a message to be announced when not at your place.

Permanent Absent Message (737)

Recording Permanent Absent Message

How to record a permanent absent message for frequent use.

Managing Permanent Absent Message

How to put message off-line, on-line, or erase it.

Leaving a Message to an Extension (82)

Leaving a Message to an Extension

How to leave a message if an extension is busy or absent.

Listening to New Messages (8646)

Listening to Messages Left for You

How to listen to new messages left on your phone.

Listening to the Entire Messages (8645)

Listening to All Messages in Voice Mail Box

How to listen to all messages, new or old, in your voice mail box.

Reminder Service with Message (8384)

Timed Message Warning

Make the exchange warn you with a message at a specific time.

Deactivating Timed Message Warning

Procedure to deactivate the timed message warning service.

Permanent Reminder Service with Message (8387)

Daily Timed Message Warning

Make the exchange warn you with a message daily at a specific time.

Deactivating Daily Timed Message Warning

Procedure to deactivate the daily timed message warning service.

Erasing the Entire Messages (7561)

Erasing All Voice Mail Messages

Procedure to erase all messages from the voice mail system.

THE SERVICES RELATED TO THE DIRECT INWARD SYSTEM ACCESS (DISA)

Leaving Message via DISA Line

Leave a message to an extension via the DISA line.

Listening to Messages via DISA Line (8646)

Listen to messages left via the DISA line.

Karel DS200 Specifications

General IconGeneral
CategoryPBX
Max. Extensions16
Weight2.5 kg
TypeDigital
Ports16 Extensions
Power SupplyAC 100-240V, 50/60Hz
Operating Temperature0°C to 40°C
Humidity20% to 80% (non-condensing)