We can't thank you enough for choosing to purchase an electric e-bike
from Kasen Electric Bicycles. Our mission is to make sure our customers
get the utmost enjoyment out of their e-bikes and enjoy them safely.
We hope you'll have a great riding experience on your new e-bike. If
you decide to snap some photos of you and your e-bike on your
adventures, we'd love to add them to our website's photo gallery. You
can email photos to KasenBikeCustomerService@gmail.com or tag
us on Instagram by adding the hashtag #Kasenbikes.
If you need to contact us for any reason, feel free to reach us by mail,
email or phone at the contact address listed below.
Our hours are as follows:
Monday-Friday: 9 AM – 5 PM (Pacific)
Kasen Electric Bicycles
4560 Eucalyptus Ave. Unit A
Chino CA 91710
Technical Support:
KasenBikeCustomerService@gmail.com
Phone: 800.680.6698
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