KeContact P20 FAQs for the user
KeContact P20, FAQs for the user v2.00 2
© KEBA 2015
Table of contents
1 GENERAL INFORMATION AND OPERATION 4
1.1 WHICH TYPES OF VEHICLES CAN BE CHARGED AT THE KECONTACT P20? 4
1.2 MAY OTHER DEVICES BESIDES VEHICLES BE OPERATED AT THE KECONTACT P20? 4
1.3 HOW IS A CHARGING PROCEDURE STARTED? 4
1.4 HOW IS A CHARGING PROCEDURE ENDED? 4
1.5 CAN THE PLUG OF THE CHARGING CABLE AT THE KECONTACT P20 BE LOCKED? 4
1.6 WHICH PLUG AND CABLE TYPES MAY BE USED FOR CHARGING (APPLIES TO KECONTACT
P20 WITH TYPE 2 SOCKET)? 4
1.7 WHICH CABLE CROSS-SECTIONS MAY BE USED FOR CHARGING (APPLIES TO KECONTACT
P20 WITH TYPE 2 SOCKET)? 4
1.8 MAY THE CHARGING CABLE BE PERMANENTLY CONNECTED TO THE KECONTACT P20
(AFFECTS KECONTACT P20 WITH TYPE 2 SOCKET)? 4
1.9 CAN THE CHARGING PROCEDURE BE CONTROLLED BY EXTERNAL DEVICES? 5
1.10 HOW CAN THE KECONTACT P20 BE CLEANED? 5
1.11 CAN THE HOUSING OF THE KECONTACT P20 BE PAINTED OR HAVE LABELS AND SIMILAR
APPLIED? 5
2 POSSIBLE FAULTS 6
2.1 THE CHARGING PROCEDURE DOES NOT START 6
2.2 THE STATUS LED DOES NOT LIGHT UP/FLASH 6
2.3 THE STATUS LED LIGHTS UP/FLASHES RED 6
2.4 THE PLUG AT THE KECONTACT P20 DOES NOT LOCK 6
2.5 THE PLUG AT THE KECONTACT P20 DOES NOT UNLOCK 7
2.6 THE VEHICLE IS NOT (FULLY) CHARGED 7
2.7 AUTHORIZATION AT THE KECONTACT P20 EXPIRES UPON PLUGGING IN THE CORD AT THE
VEHICLE 7
3 MECHANICAL DAMAGE AND REPLACEMENT PARTS 7
3.1 THE DEVICE SHOWS DAMAGE AFTER UNPACKING 7
3.2 WHICH REPLACEMENT PARTS CAN BE ORDERED? 7
4 ACCESSORIES 7
4.1 CAN A KECONTACT P20 WITH TYPE 2 SOCKET BE CONVERTED TO A FIXED CABLE? 7
4.2 IS THERE A CABLE EXTENSION FOR THE WALL BOX? 7
4.3 INSTALLING THE KECONTACT P20 ON A BASE 8
4.3.1 WHAT KIND OF SUBSURFACE IS REQUIRED FOR THE BASE? 8
5 ORDERING OPTIONS 8
5.1 HOW CAN UNAUTHORIZED ACCESS TO THE CHARGING STATION BE PREVENTED? 8
5.2 CAN A KEY SWITCH OR RFID SENSOR THE RETROFITTED? 8
5.3 KEY SWITCH ORDERING OPTION 8
5.3.1 DOES A HALF-CYLINDER LOCK HAVE TO BE INSTALLED? 8
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