Troubleshooting KeContact P20
18 User manual, Version: 1.30 / Article no.: 90061
© KEBA 2012-2013
(*) Possible causes of error for malfunction (status LED flashes red)
Malfunctions must always be acknowledged by unplugging the plug and can be triggered, for
example, by the following causes:
The plug is not properly inserted; locking is not possible => insert the plug quickly.
The plug was unplugged during the charging procedure:
The plug was not locked correctly – unplug the plug and plug in correctly and make sure
it interlocks correctly.
The plug at the charging station sends an invalid state:
Hardware fault of the cable – unplug the plug and plug in correctly, if necessary, replace
the cable.
Temperature shut-off:
The permitted temperature in the charging station was exceeded – unplug the plug and
wait until the charging station has cooled down.
Reset of an error:
If during the inserting of the plug or the charging procedure an interrupt occurs, the charging
station tries to start the charging procedure again (max. 5 times).
If the charging procedure can’t be started, it must be acknowledged by the proper ending of
the charging procedure (see section "Ending the charging procedure") or eventually by re-
booting the charging station. On repeated occurrence of errors without any reason, please
contact customer service.
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