P30 Assistance in case of problems
FAQ V1.01
25
© KEBA
LED bar Cause Measure
The charging station has re-
ceived an unexpected signal.
Check cables and connectors for
possible damage and replace if
necessary.
The internal fault current moni-
toring of the charging station was
triggered.
If the error occurs during startup
without a connected vehicle: Dis-
connect the charging station for
a short time (30 seconds) via the
line circuit breaker.
If the error occurs when the vehi-
cle is plugged in: Cancel charg-
ing and switch off charging sta-
tion for a short time (30 seconds)
via the line circuit breaker. Then
restart the charging process.
If the error occurs repeatedly on
the same vehicle: Have the vehi-
cle checked in the workshop. It
may be necessary to replace the
charge controller in the vehicle.
The charging station has de-
tected a communication error
with the display or a configura-
tion error.
Verify that the DIP switches are
configured correctly (see the "In-
stallation Manual").
If the error persists: Contact a
service technician
The internal switching-current or
fault-current mechanism has trig-
gered.
Cancel charging and switch off
charging station for a short time
(30 seconds) via the line circuit
breaker. Then restart the charg-
ing process.
If the error persists: The charg-
ing station is defective and must
be repaired or replaced.
The internal system configura-
tion is faulty.
Contact a service technician
A previously occurring error per-
sists.
Contact a service technician
Internal error Contact a service technician
Internal error
Cancel charging and switch off
charging station for a short time
(30 seconds) via the line circuit
breaker. Then restart the charg-
ing process.
If the error persists: The charg-
ing station is defective and must
be repaired or replaced.
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