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Kenmore 796.2927 Series - User Manual

Kenmore 796.2927 Series
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Models/Modelos/Modèles: 796.2927*
English / Español / Français
Use & Care Guide
Manual de Uso y Cuidado
Guide d’Utilisation et d’Entretien
P/N MFL42065471
Sears Brands Management
Corporation, Homan Estates,
IL 60179 USA
www.sears.com
www.sears.ca
Kenmore Elite
High Efficiency Washer
Lavadora de alta eficacia
Laveuse hautement efficace
* = color number, numero de color, le nombre de couleur
Para obtener los mejores resultados, deberá
utilizarse un detergente HE para lavadoras de
alta eficacia y baja espuma.
Pour obtenir de meilleurs résultats, un savonnage
lent, vous devez utiliser un détergent "HE High
Efficiency" hautement efficace conçu pour des
laveuses.
high efficiency
Protocol P172
Sanitization Performance of
Residential and Commercial,
Family Sized Clothes Washers
Protocolo P172
Ejecución de saneamiento de
lavadoras domésticas y
comerciales de tamaño familiar
Protocole P172
Performance en matière
d'assainissement des lave-linges
de grande taille à usage
domestique et commercial

Table of Contents

Questions and Answers

  • D
    dustin52Aug 17, 2025
    Why is my Kenmore Washer leaking water?
    • A
      alexandermarkAug 18, 2025
      A Kenmore washer might leak due to several reasons. The fill hose connection could be loose at the tap or washer; check and tighten the hose connections. Alternatively, the house drain pipes might be clogged, requiring you to unclog the drain pipe or contact a plumber. Also, large items like pillows or blankets overfilling the tub can cause leaks. If washing large items, use the BULKY/BEDDING cycle and ensure bulky items are properly laid into the tub.
  • M
    Mrs. Shannon SandersAug 20, 2025
    How to fix a Kenmore 796.2927 Washer that will not turn on?
    • C
      Craig PorterAug 20, 2025
      If your Kenmore washer isn't turning on, ensure the power cord is securely plugged into a grounded, 3-prong, 120-VAC, 60-Hz outlet. Also, check your house fuse or circuit breaker; reset the breaker or replace the fuse if necessary, without increasing its capacity. If a circuit overload is the problem, have it corrected by a qualified electrician.
  • M
    Mark DunlapAug 22, 2025
    What to do if my Kenmore 796.2927 drains slowly?
    • J
      James ParkAug 22, 2025
      If your Kenmore washer drains slowly, the drain pump filter might be clogged, so check and clean it. Also, the drain hose could be bent, pinched, or clogged; ensure it's free of obstructions and not pinched behind or under the washer. If the issue persists, call for service.
  • D
    Dr. Mark ColeAug 25, 2025
    How to stop rattling noise in Kenmore 796.2927 Washer?
    • S
      Sean MackAug 26, 2025
      Rattling or clanking noises in your Kenmore washer may be due to foreign objects like keys or coins in the tub or pump; stop the washer and check for these. Heavy wash loads can also produce a thumping sound, which is normal; however, if the sound continues, the washer might be out of balance, so stop it and redistribute the load. If the noise persists, call for service.
  • J
    Jackson HayesAug 27, 2025
    Why is my Kenmore Washer making vibrating noise?
    • C
      Christina FrostAug 27, 2025
      A vibrating noise in your Kenmore washer could be due to an unevenly distributed wash load; stop the washer and rearrange the load. Another cause might be that not all leveling feet are resting firmly on the floor; adjust the leveling feet to ensure all four are in firm contact with the floor during the spin cycle. Also, ensure the floor is solid and doesn't flex.
  • M
    michael01Aug 30, 2025
    Why does my Kenmore 796.2927 Washer fill with water slowly?
    • L
      Lisa ReynoldsAug 30, 2025
      If your Kenmore washer fills slowly, ensure the water supply taps are fully open and that the water line hoses are not kinked or pinched. Also, the water inlet filters might be clogged, requiring cleaning. Lastly, check that household water pressure is adequate by checking another faucet in the house.
  • T
    Teresa RobertsonSep 1, 2025
    What does it mean when my Kenmore 796.2927 Washer shows an error?
    • C
      Cheyenne BrewerSep 2, 2025
      If your Kenmore washer displays an error, it may be due to a load that is too small; add one or two similar items to help balance it. Alternatively, the load might be out of balance; rearrange items to help balance the load. The washer will attempt to restart the spin cycle several times, but if an imbalance is still detected, the washer will stop and display the error code.
  • B
    Bryan MejiaSep 4, 2025
    Why is the Kenmore 796.2927 cycle taking longer than usual?
    • C
      Christine ShawSep 4, 2025
      A longer than usual wash cycle time on your Kenmore washer could be due to the lid not being closed properly; ensure it is closed and press the START/PAUSE button. The washer also automatically adjusts the wash time based on the load size, water pressure, temperature, and other operating conditions, which is normal. If the lid is closed and locked and the open lid error message is displayed, or if the water level is too high due to a faulty water valve, or if there is a clutch error, call for service.
  • K
    Kelly Cooper MDSep 6, 2025
    How to prevent excessive suds in my Kenmore 796.2927?
    • D
      David GrahamSep 6, 2025
      Excessive sudsing in your Kenmore washer can be due to using too much detergent or the incorrect type. Reduce the amount of detergent you use or switch to a low-sudsing detergent. Only use detergents with the HE (High-Efficiency) logo.
  • T
    Thomas FosterSep 9, 2025
    How to prevent staining in my Kenmore Washer?
    • M
      Mark LopezSep 9, 2025
      To prevent staining in your Kenmore washer, load laundry products into the dispenser instead of directly into the tub or onto the laundry. Always remove items from the washer as soon as the cycle is completed. Sort laundry properly by washing dark colors separately from light colors and whites to prevent discoloration, and avoid washing heavily soiled items with lightly soiled ones.

Summary

SAFETY MESSAGES

IMPORTANT SAFETY INSTRUCTIONS

Crucial precautions to reduce risk of fire, electric shock, or injury during appliance use.

HAZARD ALERT WORDS

Definitions of DANGER and WARNING words indicating immediate or potential risks.

GROUNDING INSTRUCTIONS

Guidelines for proper electrical grounding to prevent shock hazard.

FEATURES AND BENEFITS

KEY PARTS AND COMPONENTS

Identifies and describes the main parts of the washing machine.

INSTALLATION INSTRUCTIONS

KEY DIMENSIONS AND SPECIFICATIONS

Provides physical measurements and technical specifications for the washer.

PROPER LOCATION AND CLEARANCES

Guidance on selecting an appropriate site and required space around the appliance.

FLOORING REQUIREMENTS

Specifies floor stability and surface requirements for installation.

UNPACKING THE WASHER

Step-by-step instructions for safely removing the washer from its packaging.

CONNECTING THE WATER LINES

Detailed steps for connecting hot and cold water supply hoses.

DRAIN LINE AND POWER CONNECTION

Instructions for connecting the drain hose and the power supply.

LEVELING THE WASHER

Procedures for ensuring the washer is stable and level for optimal operation.

HOW TO USE

CONTROL PANEL FEATURES

Identifies and explains the functions of the washer's control panel buttons and display.

OPERATING THE WASHER

Step-by-step guide for sorting laundry, adding detergent, and starting a wash cycle.

CYCLE GUIDE

Details default settings, options, and fabric types for each wash cycle.

SORTING AND LOADING LAUNDRY

Guidance on sorting laundry and best practices for loading the washer.

DISPENSER OPERATION

Explains the function of detergent, softener, and bleach compartments and their usage.

USING DETERGENT AND BLEACH

Guidance on selecting HE detergents and safely using the bleach dispenser.

TIME AND STATUS DISPLAY

Explains how the display shows remaining time and cycle progress.

CYCLE MODIFIER BUTTONS

How to adjust wash/rinse temperature, spin speed, and soil level.

CYCLE OPTION BUTTONS

Overview of additional cycle options like Extra Rinse, Water Plus, and Clean Washer.

CYCLE OPTIONS (ADDITIONAL)

Explains options like Add a Garment, Chime, My Cycle, Fabric Softener, and Soak.

CYCLE OPTIONS (CONTROL)

Details on Delay Wash, Drain & Spin, Control Lock, and Special Safety Feature.

CARE AND CLEANING

REGULAR CLEANING

Instructions for cleaning the exterior and interior of the washer.

CLEAN WASHER CYCLE

How to use the special cycle for cleaning the tub and basket.

ADDITIONAL CARE PROCEDURES

Procedures for storing the washer, removing lime buildup, and leaving the lid open.

MAINTENANCE: WATER INLET FILTERS

Steps for cleaning the water inlet filters to ensure proper water entry.

CLEANING THE WASHER COMPONENTS

Detailed instructions for cleaning the lid, exterior, and dispenser drawer.

TROUBLESHOOTING GUIDE

NORMAL SOUNDS YOU MAY HEAR

Lists common sounds the washer makes during operation and their meaning.

BEFORE CALLING FOR SERVICE

Initial checks and common problems to resolve before contacting service.

BEFORE CALLING FOR SERVICE (cont.)

Troubleshooting specific error codes and issues like no water, no power, or longer cycle times.

BEFORE CALLING FOR SERVICE (cont.)

Troubleshooting issues like load imbalance, thermistor errors, water level sensor problems, and staining/wrinkling.

BEFORE CALLING FOR SERVICE (cont.)

Troubleshooting washer not operating, not filling, and water fill optimization.

BEFORE CALLING FOR SERVICE (cont.)

Troubleshooting issues like drain problems, leaks, detergent dispensing, and poor stain removal.

WARRANTY

KENMORE ELITE LIMITED WARRANTY

Details the terms, coverage, and limitations of the product warranty.

Kenmore 796.2927 Series Specifications

General IconGeneral
BrandKenmore
Model Number796.2927 Series
TypeFront Load Washer
Capacity4.5 cu. ft.
Steam FunctionYes
ColorWhite
Energy Star CertifiedYes
Spin Speed1300 RPM
Water Level SettingsAutomatic
Voltage120V
Width27 in.

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