Kenmore 796.316221 User Manual

31
TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Cause Solutions
The display shows:
The lid is not closed properly. Make sure that the lid is closed properly
and press the START/PAUSE button.
After starting a cycle, it may take a few
moments before the tub begins to turn
or spin. The washer will not spin unless
the lid is locked.
If the lid is closed and the lid lock error
message is displayed, call for service.
The display shows:
Lid lock switch error. Make sure that the lid is closed properly
and press the START/PAUSE button. The
washer will not operate unless the lid is
locked.
Make sure that nothing is caught under
the lid, including shipping material or
clothing.
Make sure that the latch mechanism is
fully retracted.
If the lid is closed and the lid lock error
message is displayed, call for service.
The display shows:
Special Drain Feature. If the washer is paused during a cycle
for more than four minutes, the cycle
will be cancelled and any water
remaining in the tub will be drained.
An alarm will sound at three minutes to
warn you that the tub is about to drain.
Washer fi lls with wa-
ter slowly or not at all,
or the display shows:
Water supply faucets are not fully open.
Water line hoses are kinked, pinched, or
crushed.
Water inlet fi lters are clogged.
Water supply pressure to faucet or
house is too low.
Water supply connected with leak-
limiting hoses.
Make sure that the water faucets are
fully open.
Make sure the hoses are not kinked or
pinched. Be careful when moving the
washer during cleaning and mainte-
nance.
Clean the inlet fi lters. See Maintenance
in the Care and Cleaning section.
Check another faucet in the house to
make sure that household water pressure
is adequate and fl ow is not restricted.
Disconnect the inlet hose from the washer
and run a few gallons of water through
the hose to fl ush the water supply lines.
If fl ow is too low, contact a plumber to
have the water lines repaired.
Hoses designed to limit leaks can trip
falsely and prevent the washer from fi ll-
ing. The use of leak limiting hoses is not
recommended.
NOTE:
If an error message is displayed for four minutes, the water in the tub will automatically drain. An alarm will
sound one minute prior to draining and the original error code will continue to be displayed.
Error Codes

Kenmore 796.316221 Specifications

General

Brand	Kenmore
Model	796.316221
Category	Washer
Language	English