30
Before You Call (continued)
CONCERN POTENTIAL CAUSE COMMON SOLUTION
ICE DISPENSER
Dispenser will not
dispense ice.
• There is no ice in the bin to be
dispensed.
• The refrigerator doors are not
completely closed.
• Dispenser paddle has been
pressed too long and the dis-
penser motor has overheated.
• See the “Ice maker is not making any ice” section
above.
• Be sure the refrigerator doors are completely closed.
• The motor overload protector will reset in about three
(3) minutes and then ice can be dispensed.
Ice dispenser is
jammed.
• Ice has melted and frozen
around auger due to infrequent
use, temperature uctuations,
and/or power outages.
• Ice cubes are jammed between ice
maker and back of ice container.
• Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.
• Remove ice cubes that are jamming the dispenser.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close. • Door was closed too hard, caus-
ing other door to open slightly.
• Refrigerator is not level. It rocks
on the oor when moved slightly.
• Refrigerator is touching a wall or
cabinet.
• Close both doors gently.
• Ensure oor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to cor-
rect a sagging or sloping oor.
• Ensure oor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to cor-
rect a sagging or sloping oor.
Drawers are dicult to
move.
• Food is touching shelf on top of
drawer.
• Track that drawers slide on is dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care & Cleaning.
RUNNING OF REFRIGERATOR
Compressor does not
run.
• Freezer control is set to “OF” or “0”.
• Refrigerator is in defrost cycle.
• Plug at electrical outlet is dis-
connected.
• House fuse blown or tripped
circuit breaker.
• Power outage.
• Set freezer control.
• This is normal for a fully automatic defrost refrig-
erator. The defrost cycle occurs periodically, lasting
about 30 minutes.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
• Check house lights. Call local electric company.
Refrigerator runs too
much or too long.
• Room or outside weather is hot.
• Doors are opened too fre-
quently or too long.
• Fresh Food/freezer door may
be slightly open.
• Freezer control is set too cold.
• Fresh Food/freezer gasket is
dirty, worn, cracked, or poorly
tted.
• Condenser is dirty.
• It’s normal for the refrigerator to work longer under
these conditions.
• Warm air entering the refrigerator causes it to run
more. Open doors less often.
• Ensure refrigerator is level. Keep food and contains
from blocking door. See CONCERN column OPEN-
ING/CLOSING OF DOORS/DRAWERS.
• Set Fresh Food control to warmer setting until refrig-
erator temperature is satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in door seal will
cause refrigerator to run longer in order to maintain
desired temperatures.
• Clean condenser. See Care & Cleaning.
Compressor goes o
and on frequently.
• Thermostat keeps the refrigera-
tor at a constant temperature.
• This is normal. Refrigerator goes on and o to keep
temperature constant.
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