Why is the phone sound quality poor on my Kenwood DDX3028?
- CCorey MartinezAug 30, 2025
Reduce the distance between the unit and the Bluetooth mobile phone. Move the car to place where you can get a better signal reception.

Why is the phone sound quality poor on my Kenwood DDX3028?
Reduce the distance between the unit and the Bluetooth mobile phone. Move the car to place where you can get a better signal reception.
Why is the sound sometimes interrupted while playing a track on my Kenwood DDX3028 Car Receiver?
The tracks are not properly copied into the USB device. Copy tracks again, and try again.
Why is there a lot of noise generated on my Kenwood DDX3028 Car Receiver?
Turn off (uncheck) the “VoiceOver” feature of the iPod.
Why is the sound distorted on my Kenwood DDX3028?
Deactivate the equalizer either on this unit or the iPod/iPhone.
What to do if my Kenwood DDX3028 is not turning on?
If your Kenwood Car Receiver is not working at all, reset the unit.
How to fix static noise while listening to the radio on my Kenwood DDX3028?
To eliminate static noise when listening to the radio on your Kenwood Car Receiver, ensure the aerial is firmly connected.
What to do if my Kenwood DDX3028 Car Receiver remote controller does not work?
If the remote controller for your Kenwood Car Receiver isn't working, replace the battery.
| Bluetooth | Yes |
|---|---|
| DVD Player | Yes |
| Navigation | No |
| Rear View Camera Input | Yes |
| Preamp Voltage | 2.5V |
| AM/FM Tuner | Yes |
| CD Playback | Yes |
| MP3 Playback | Yes |
| WMA Playback | Yes |
| Resolution | 800 x 480 |
| USB Port | Yes |
| Audio Formats Supported | MP3, WMA, AAC |
| Video Formats Supported | MPEG1, MPEG2, DivX |
| Power Output | 50 Watts x 4 Channels |
| Preamp Outputs | 3 Pairs (Front, Rear, Subwoofer) |
| AUX Input | Yes |
| iPod Compatibility | Yes |
| iPhone Compatibility | Yes |
| Steering Wheel Control Compatibility | Yes |
Procedure to reset the unit to factory settings, restoring default configurations.
Explanation of symbols, icons, and conventions used throughout the instruction manual.
Steps for initial setup and configuration of the unit upon first use or after reset.
Basic operations for powering the unit on, off, standby, and managing the screen display.
How to adjust audio volume and attenuate the sound.
Navigating between different screens and using touch gestures for control.
Choosing the source for audio or video playback like DISC, USB, iPod, TUNER, VIDEO, Bluetooth.
Instructions for inserting, playing, and ejecting discs, including handling issues.
Lists compatible DVD, CD, and VCD formats and file types supported by the unit.
Accessing playback controls and selecting files from various media sources.
Accessing and using video playback options like Audio, Subtitle, Angle, and Picture Adjust.
Choosing playback modes like Repeat, Random, and direct track selection.
How to play files from USB devices and connect them to the unit.
Important warnings and limitations when using USB devices with the unit.
How to connect and configure iPod/iPhone devices for audio and video playback.
Controlling music and video playback, repeat/random modes, and device control.
Navigating menus on the iPod/iPhone to select music tracks or videos.
Controls and features for tuning radio stations, including preset and seek functions.
How to preset radio stations using automatic or manual methods and select them.
Searching for radio programs based on PTY codes for specific content.
Connecting external components like cameras or players to the AV-IN terminal.
Displaying the navigation screen, canceling it, and configuring its settings.
Adjusting sound levels using preset modes or custom equalization.
Selecting sound modes, adjusting bands, and saving custom sound profiles.
Changing panel color, making custom color adjustments, and using custom backgrounds.
Adjusting brightness, contrast, black level, color, tint, and sharpness of the video picture.
Selecting aspect ratios and zooming the video picture for optimal viewing.
Enabling the rear view camera and displaying its image manually or automatically.
Adjusting Fader/Balance, Equalizer, Loudness, X'over, Volume Offset, and Preout settings.
Adjusting dimmer, customizing display design, and setting OSD Clock.
Configuring AV-IN, Navigation, Language, Clock, Beep, and Security settings.
Saving and loading custom settings from the <Setup> menu.
Preventing settings from being accidentally changed.
Calibrating the touch panel for accurate input response.
General precautions and compatibility notes for using Bluetooth devices.
Pairing the unit with new Bluetooth phones or audio players for the first time.
Connecting/disconnecting registered devices and deleting paired devices.
Receiving, making calls, switching modes, and adjusting microphone volume.
Using the phone book/call lists and making calls via direct entry or voice dialing.
Storing frequently used phone numbers for quick access.
Configuring settings for Bluetooth mobile phones and audio players.
Cleaning the unit, handling discs properly, and keeping them clean.
Details on file playback formats like DivX, MPEG, JPEG, MP3, WMA, WAV, AAC.
Solutions for common error messages and operational problems.
Technical details for the monitor, DVD player, USB interface, and Bluetooth sections.
Instructions for using the KS-UBT1 USB Bluetooth Adapter.
Technical details and certifications for the KS-UBT1 adapter.