troubleshooting guide
Problem Cause Solution
The whisk or K-beater
knocks against the
bottom of the bowl
or not reaching the
ingredients in the bottom
of the bowl.
Tool at the wrong height
and needs adjusting.
Adjust the height using a suitable
spanner – see “Tool Adjustment”
section.
‘Mixer ready indicator
light’ flashing when
Kitchen Machine first
plugged in.
Speed control not in the
‘O’ position.
Check and turn speed control to the
‘O’ position.
The Kitchen Machine
stops during operation.
‘Mixer ready indicator
light’ flashing rapidly.
Overload protection
or overheat system
activated.
Maximum capacity
exceeded.
Unplug and check for obstruction or
overloading.
Turn the speed control to “O” and
then restart.
If the machine will not operate,
remove some of the ingredients to
reduce the load and restart.
If this still does not resolve the
problem, unplug and allow to stand
for 15 minutes. Plug in and reselect
the speed.
If the machine does not restart
following the above procedure
contact “ customer care” for further
advice.
‘Mixer ready indicator
light’ flashing slowly
whilst machine plugged
in.
Kitchen Machine has
been left plugged in for
more than 30 minutes
without being operated
and has gone into
Standby mode.
Turn the speed control to ‘min’ then
return to ‘O’ to reset the machine.
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