1 Need help?
The Wirnet™ iStation is an outdoor LoRa Gateway for IoT chain. It is based on LoRa® technology provided by Semtech
Company and is fully compatible and interoperable with existing LoRa LPWAN.
Upon specific configuration, it can be used as a Helium-network compatible
hotspot to mine HNT. To do so, it needs to be clearly mentioned once ordered as
it use a specific cryptographic private key, a dedicated software, and Helium
miner. If you have any doubt, please check directly with your reseller to ensure it
is Helium-network compatible. For Helium-network onboarding, please go
through Helium application or use https://helium-onboarding.kerlink.com/
• To provide the most updated technical documentation, as well as considering and saving the environmental
resources, Kerlink is providing preferably “Online documentation”. You can then find up to date documentation directly
within our website: https://www.kerlink.com/customer-support/
• For its direct customers, Kerlink is also providing a Wiki access where it can be found a comprehensive set of documents
and technical information. It can be accessed here: http://wikikerlink.fr/
- If you don’t have yet your Wiki login/password, please request them to support@kerlink.com (note that the
“Product ID” of one of your products will be required).
- How to find the “Product ID”? Please look at the Wirnet iStation sticker placed on the right side of the case
• For indirect Kerlink customers (meaning if you purchase the product through a distributor), please contact them directly
to access document information and support. If really needed, Kerlink can provide those documents through mail
request.
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