Keyspan USA-19H User Manual

Table of Contents
•
Introduction
•
Capabilities
•
Installation Instructions
•
Configuring Your Serial Device
•
Keyspan Serial Assistant
•
Problem Solving
•
Appendices
•
Frequently Asked Questions (FAQs)
•
Compatibility List for Windows
•
Configuration Examples for Windows
•
Serial Port Pin Outs
•
LED Behavior
•
TX Ack Advance
•
Notices
•
Keyspan Warranty Information
•
Support Information
Keyspan:USB Serial Adapter for Windows-v3.4 Manual
This User Manual applies to the Keyspan USB Serial Adapter Software for Windows .
Rev 03jul13 Page 1

Keyspan USA-19H Specifications

General

Brand	Keyspan
Model	USA-19H
Category	Adapter
Language	English

Summary

3.1 - Installation Instructions

Step 1 - Insert the Keyspan Serial Adapter CD-ROM

Instructs the user to insert the CD-ROM to start the installation process.

Step 2 - Run the Keyspan USB Serial Software for Windows Installer

Step 3 - Software Installation Complete!

Installing the Keyspan USB Serial Adapter Hardware

Step 4 - Connect the USB cable to the Adapter

Step 5 - Connect the Adapter to your USB port

4.1 - Configuring Your Serial Device

Connecting Your Serial Device (Hardware)

Guides the user on physically connecting the serial device to the Keyspan adapter.

Step 1 - Connect Your Serial Device To The Keyspan Adapter

Instructions for physically connecting the serial device to the adapter.

Step 2 - Determine Which Keyspan Port Your Serial Device Is Connected To

Step 3 - Check the Keyspan Serial Assistant

Describes how to use the Keyspan Serial Assistant to verify correct installation and port status.

Step 4 - Determine Where To Select/Configure The Keyspan Serial Port(s)

Step 5 - Determine Which Serial Port To Select In Your Serial Device's Software

Instructs on selecting the correct COM port number within the serial device's software.

Step 6 - Use Your Serial Device

Confirms that configuration is complete and the device is ready for use.

5.1 - Keyspan Serial Assistant

Launching the Keyspan Serial Assistant

Instructions on how to open and launch the Keyspan Serial Assistant.

Adapter Status Tab

Adapter Status tab

Details how the Adapter Status tab displays COM port number and status (IDLE/BUSY).

Properties Tab

Test This Port button

Test Mode box

Update Configuration button

Port Mapping Tab

COM Port List box

Shows connected adapters, COM port numbers, and their status.

COM port mapping pull down menu

Diagnostics Tab

Adapter Status / Error Log

Displays status and error events of the Keyspan adapter and driver.

Open Driver Events Window button

Help Tab

6.1 - Problem Solving

Hardware Troubleshooting

Steps to troubleshoot hardware-related problems with the adapter.

Step 1 - Use the Keyspan Serial Assistant

Recommends using the Serial Assistant for initial hardware troubleshooting.

Software/Serial Device Troubleshooting

Steps to troubleshoot software and serial device configuration issues.

Step 2 - Check The Physical Connections

Step 3 - Check Your Serial Device's Software Configuration

Guides on verifying the serial device's software configuration for the Keyspan port.

7.1.c.01 - Palm Desktop

Step 1 - Check the Keyspan Serial Assistant

Verifying the adapter installation using the Serial Assistant before configuring Palm Desktop.

Step 2 - Access the HotSync® Manager

Step 3 - Configure the HotSync Setup window

7.1.f - TX Ack Advance

What Should I Use?

7.1.z - Support Information