TROUBLESHOOTING
No Signal-
The SiriusXM Connect Tuner is having difficulty re-
ceiving the SiriusXM
satellite signal.- Verify that your vehicle is
outdoors with a clear view
of
the sky.- Verify that the SiriusXM
antenna
is
mounted on the outside
of
the vehicle.- Move the
SiriusXM antenna away from any obstructions.-
Inspect the
antenna cable for damage and kinks.- Consult the SiriusXM
Connect Tuner
installation manual for more information on
antenna
installation. Replace the antenna if the cable is dam-
aged. SiriusXM products are available at your local retailer or
online at www.shop.siriusxm.com
Channel Not Available- The channel you have requested
is
not a valid SiriusXM channel
or
the channel that you were
listening
to
is no longer available.
You
may also see this mes-
sage briefly when first connecting a new SiriusXM Connect
Tuner.- Visit www.siriusxm.com for more information about the
SiriusXM channel lineup.
Channel Not Subscribed- The channel that you have request-
ed
is
not included
in
your SiriusXM subscription package
or
the
channel that you were listening
to
is no longer included
in
your
SiriusXM subscription package.- Visit www.siriusxm.com
or
call
866-635-2349 if you have questions about your subscription
package
or
would like
to
subscribe
to
this channel.
Channel Locked- The channel that you have requested
is Locked by the radio Parental Control feature. See your
KMC20 owner's manual for more information on the Parental
Control feature
and how
to
access locked channels. Default
Passcode is
0000.
13
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