Kitchen HQ EJ101 - Page 3

TROUBLE SHOOTING
Problem
Possible Cause
Suggest Correction
Jar Opener does
not work.
Batteries not
positioned correctly.
Make sure the batteries
fit/match the polarity
markings correctly.
Jar Opener rotates
weakly.
Low battery
Replace with new
batteries.
Jar Opener slips off
when running.
Jars is too big or small,
or special shape.
Slippery or damp Jar
surface.
Try to hold the unit by
hand.
Ensure any films or
paper around the jar
have been removed.
Wipe jar surface dry and
clean.
Jar Opener stops
working halfway.
Try to move the arms
manually or press and
hold the power button
again to re-start the unit.
Inner arms stop
vertically on the Jar
Opener.
Manually rotate the inner
arms to their position
Jar Opener runs
automatically after
inputting the
batteries.
The arms are not at
their fully opened state.
This is normal. Let the
arms open fully and stop
automatically.
Jar Opener not
locking onto the
Jar.
Lid or Jar size is too big
or too small.
This Jar Opener is
designed to open Jars
with diameter 1.25 to 4
inches.
CLEANING AND MAINTENANCE
1. Never immerse the unit in water and clean by wiping down with a damp
cloth only. Store in a cool dry location.
2. Do not place the Jar Opener in the dishwasher.
WARNINGS / CAUTIONS
1. This machine is suitable for regular glass screw-top Jars with lids of a
1.25” – 4” diameter and intended for household use only.
2. DO NOT use this machine to open the following Jars:
plastic Jars
irregular shapes Jars
steep curved lid Jar
chipped glass Jars
3. Do not mix old and new batteries. Do no mix alkaline, standard
(Carbon-zinc), or rechargeable (Ni-Cd, Ni-Mh, etc) batteries.
4. Batteries should be recycled or disposed of as per state and local
guidelines. Do not incinerate or compost the batteries. Never dispose of
batteries in a fire.
Responsible party
Company: HSNi, LLC
Address: 1 HSN Dr Building F 2nd Floor St. Petersburg, FL 33729
Tel: 888-311-1476
Website: www.hsn.com
Made in China