KitchenAid Imperial KCDI250 - When You Need Service

WHEN YOU
NEED SERVICE
Follow These Steps
1. If your disposer should fail to operate, review the following list before calling your
dealer. You could save the cost of a service call.
Turn wall switch to OFF position or remove cover and manually use the Jam
Breaker Wrench to turn the grind wheel, making sure it is free to rotate. NEVER
PUT YOUR HANDS IN THE DISPOSER. If the grind wheel does not turn freely,
the disposer is probably jammed and you should follow the procedures outlined
on page 5.
JAMS OF ANY NATURE ARE NOT CONSIDERED A PRODUCT DEFICIENCY
AND ARE NOT COVERED BY IN-WARRANTY SERVICE OR LABOR.
Has a fuse blown, or is the circuit breaker open?
Is the switch controlling the disposer turned to the ON position?
Is the red Reset Button on the bottom of the disposer pushed in?
2. If the problem is not due to one of the above items, see "How to Arrange for
Service" listed in the Warranty Statement.
3. If you are not satisfied with the action taken, contact the Major Appliance Con¬
sumer Action Panel (MACAP). MACAP is a group of independent consumer
experts that voices consumer views at the highest levels of the major appliance
industry. Contact them only when the dealer, authorized servicing outlet and
KitchenAid, Inc. have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
In all correspondence about your disposer, please include:
• Date
• Your Name, Address and Telephone Number
• Type of Appliance
• Brand
• Model Number
• Serial Number
• Date Purchased
• Dealer from Which Purchased (include address)
• Servicing Agent (include name and address if different from dealer's)
• Location of Appliance
• A Clear Description of the Problem and the Service Required
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