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KitchenAid KSSP42QKS00 - User Manual

KitchenAid KSSP42QKS00
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TECHNICAL EDUCATION
JOB AID 4317326A
KAR-11
2001 K MODEL
BUILT-IN SIDE-BY-SIDE
REFRIGERATOR WITH VARIABLE
CAPACITY COMPRESSOR
MODELS:
KSSC36FKB00
KSSC36FKS00
KSSC36QKS00
KSSC42FKB00
KSSC42FKS00
KSSC42QKS00
KSSC48FKB00
KSSC48FKS00
KSSC48QKS00
KSSP36QKS00
KSSP42QKS00
KSSP48QKS00
KSSS36FKB00
KSSS36FKT00
KSSS36FKW00
KSSS36FKX00
KSSS36QKB00
KSSS36QKT00
KSSS36QKW00
KSSS36QKX00
KSSS42FKB00
KSSS42FKT00
KSSS42FKW00
KSSS42FKX00
KSSS42QKB00
KSSS42QKT00
KSSS42QKW00
KSSS42QKX00
KSSS48FKB00
KSSS48FKT00
KSSS48FKW00
KSSS48FKX00
KSSS48QKB00
KSSS48QKT00
KSSS48QKW00
KSSS48QKX00

Table of Contents

Questions and Answers

  • T
    Timothy ToddAug 21, 2025
    Why is my KitchenAid Refrigerator compartment too cold?
    • I
      icampbellAug 21, 2025
      If your KitchenAid Refrigerator compartment is too cold, here are some possible causes: * The refrigerator control may be set too cold. Try setting it to a higher temperature. * The refrigerator thermistor could be malfunctioning. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The air door might be stuck open or inoperative. Look for ice or other blockages in the air door. Run a diagnostics test to operate the air door. Check for proper DC input voltage. If the voltage is normal and the door still won't operate, replace the air door. * The air door seal might be missing or damaged. Repair or replace the seal. * There could be an issue with the main PC board. Run a diagnostics test to operate the air door.
  • M
    Matthew RussellAug 25, 2025
    Why is my KitchenAid KSSP42QKS00 Refrigerator freezer too cold?
    • H
      hmaysAug 26, 2025
      If your KitchenAid Refrigerator's freezer compartment is too cold: * The freezer control may be set too cold. Set it to a higher temperature. * The refrigerator may be operating in Max Cool or Automatic Max Ice Mode. This is normal operation. * The freezer thermistor might be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * There might be no evaporator fan motor feedback. The fan motor will run at 3000 rpm.
  • R
    Randy CisnerosAug 28, 2025
    What to do if the 'Call Service' icon lights up on my KitchenAid KSSP42QKS00 Refrigerator?
    • P
      Paul WilliamsAug 28, 2025
      If the "Call Service" icon lights up and/or the alarm is activated on your KitchenAid Refrigerator, it could be due to several reasons: * The main control board may be overheating, possibly due to blocked condenser airflow or a malfunctioning condenser fan motor. Check these components. * The refrigerator temperature might be above 48°F or the freezer above 15°F for more than 3 hours. In this case, run diagnostics to test all components. * Both thermistors might have failed. Run diagnostics and test the thermistors and their leads. * There might be no feedback from the evaporator fan motor. Run diagnostics and test the fan motor and its wiring.
  • M
    Meghan BakerSep 1, 2025
    What to do if the condenser fan runs but the compressor won't start on my KitchenAid Refrigerator?
    • D
      David VasquezSep 1, 2025
      If the condenser fan runs but the compressor won't start on your KitchenAid Refrigerator, the following could be the issue: * There may be no DC control voltage from the main PCB to the inverter board. * The control voltage wires may be loose or reversed. Check the connections and repair as needed. * There may be an issue with the compressor. * There may be an issue with the inverter board.
  • A
    Angela MannSep 5, 2025
    Why does my KitchenAid KSSP42QKS00 Refrigerator run too long?
    • L
      Lindsey BrownSep 5, 2025
      It is normal for your KitchenAid Refrigerator to run for extended periods. It is designed to run almost constantly at the lowest possible compressor speed because starting and stopping the compressor uses more power than continuous low rpm operation.
  • D
    David NguyenSep 9, 2025
    How to fix no temperature display and no interior lights on my KitchenAid Refrigerator?
    • J
      John WoodSep 9, 2025
      If there is no temperature display and no interior lights on your KitchenAid Refrigerator, consider these possibilities: * The unit may be set to Holiday Mode. Press the Holiday Mode key to cancel this operation. * Either door may have been open for over 10 minutes. Close the door and/or check the door switches.
  • R
    Robert MaldonadoNov 13, 2025
    Why is my KitchenAid KSSP42QKS00 Refrigerator compartment too warm?
    • T
      Tammy MullinsNov 13, 2025
      If your KitchenAid Refrigerator compartment is too warm, there are several potential causes: * The refrigerator control might be set too warm. Try setting it to a lower temperature. * There might be an issue with the refrigerator thermistor. Check the wires and connectors. Run diagnostics, and if the thermistor is indicated as defective, confirm with an ohms test. * The air door could be stuck closed or inoperative. Look for ice or other blockages. Run a diagnostics test to operate the air door. * The evaporator fan motor may not be running. Run a diagnostics test to operate the evaporator fan motor. Check for a blocked fan blade and repair if necessary. Check for 5-17vdc from pin P7-9 to P7-10; if the voltage is correct, replace the motor. * There could be blocked airflow. Chec...
  • C
    Charles StewartNov 16, 2025
    Why is my KitchenAid KSSP42QKS00 freezer compartment too warm?
    • M
      Matthew EllisNov 16, 2025
      If your KitchenAid Refrigerator's freezer compartment is too warm, consider the following: * The freezer control might be set too warm. Set it to a lower temperature. * The freezer thermistor may be faulty. Check the wires and connectors. Run diagnostics, and if a defective thermistor is indicated, confirm with an ohms test. * The evaporator fan motor might not be running. Run a diagnostics test to operate the evaporator fan motor. Check for a blocked fan blade and repair as necessary. Check for 5-17vdc from pin P7-9 to P7-10; if the voltage is correct, replace the motor. * The condenser fan motor may not be running. Check for a blocked fan blade and repair as necessary. * Frost may be blocking the evaporator. Run diagnostics to operate the defrost system, and test the defrost h...

Summary

General Safety and Handling

Safety First

Critical safety warnings and guidelines for appliance usage and maintenance.

Electrical Power Supply & Grounding Requirements

Instructions for safe electrical connection and proper grounding.

Anti-Tip Requirements

Essential steps to secure the appliance and prevent tipping hazards.

Electrostatic Discharge (ESD) Sensitive Electronics

Precautions to protect sensitive electronic components from static discharge.

Model and Serial Number Designations

Model & Serial Number Label and Tech Sheet Locations

Identifies the location of vital model and serial number information on the appliance.

Refrigerator Warranty Information

Warranty Details and Exclusions

Covers the terms, conditions, limitations, and duration of the product warranty.

Installation Information

Product Dimensions and Clearances

Detailed physical measurements and required installation clearances for the refrigerator.

Openings and Water Supply Requirements

Guidelines for cabinet openings, airflow, and connecting the water supply.

Anti-Tip Boards Installation

Step-by-step instructions for installing anti-tip safety boards.

Leveling and Door Adjustment

Procedures for ensuring the refrigerator is level and doors are properly aligned.

Theory of Operation

Electronic Temperature Control Panel

Overview of the control panel interface and user settings.

Temperature Control Logic

Explanation of how the refrigerator manages temperature based on sensors and settings.

Component Operation

Details on the function and operation of the compressor, evaporator fan, and air door.

Defrost and Special Modes

Explanation of the adaptive and pulsed defrost mechanisms, Max Cool, and Holiday Mode.

Alarms, Airflow, and Schematics

Description of system alarms, airflow principles, and the sealed system schematic.

Component Access and Removal

Component Locations

Visual guide identifying the location of key internal components within the refrigerator.

Removing the Unit Compartment Cover

Procedures for accessing internal components by removing the unit compartment cover.

Removing Electrical and Control Components

Steps to remove door switches, power switch, inverter, and main control board.

Removing Major Functional Components

Instructions for removing compressor, evaporator parts, ice maker, and doors.

Removing Water and Dispenser Components

Procedures for removing water reservoir, valve, and ice dispenser assembly.

Component Testing Procedures

Thermistor Testing

Detailed steps and expected resistance values for testing thermistors.

Fan Motor & Compressor Testing

Procedures for testing evaporator fan, condenser fan, compressor, and inverter.

Defrost System Testing

Methods for testing the defrost heater and bimetal switch.

Control and Water System Testing

Testing main control board, solenoids, auger motor, and door switches.

Diagnosis and Troubleshooting

Diagnostic Modes and Procedures

Guide to entering and using diagnostic modes for component testing.

Diagnostics Chart

A reference chart linking diagnostic steps to components and expected results.

Troubleshooting Guide

A comprehensive chart correlating common problems with causes and solutions.

Wiring Diagrams and Strip Circuits

Wiring Diagrams

Electrical schematics illustrating the refrigerator's wiring for different models.

Strip Circuits

Simplified circuit diagrams for key operational functions.

Product Specifications and Warranty Information Sources

Contact Information for Support

Directory of phone numbers for technical assistance, product info, and literature orders.

KitchenAid KSSP42QKS00 Specifications

General IconGeneral
BrandKitchenAid
Model NumberKSSP42QKS00
Ice MakerYes
ColorStainless Steel
Water DispenserYes
Counter DepthNo
Refrigerator TypeSide-by-Side

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