Problem Possible causes What to do
Drain pump
doesn‘t stop
Overow The system is designed to detect an overow. When it does,
it shuts off the circulation pump and turns on the drain
pump.
Noise Some audible sounds are
normal
Sound from detergent cup opening.
Utensils are not secure in
the baskets/ something
has dropped into basket
To ensure everything is secured in the dishwasher.
Motor hums If you do not use it often, remember to set it to ll and
pump out every week, which will help keep the seal moist.
Suds in
the tub
Improper detergent Use only the special dishwasher detergent to avoid
suds. If this occurs, open the dishwasher and let suds
evaporate. Add 1 gallon of cold water to the tub. Close
and latch the dishwasher, then start the „pre-rinse“ wash
cycle to drain out the water... Repeat if necessary.
Spilled rinse agent Always wipe up rinse agent spills immediately.
Stained tub
interior
Detergent with
colorant was used
Make sure that the detergent is the one without colorant
Dishes and
atware
not clean
Improper program
Improper basket loading
Select a stronger programme
Make sure that the action of the detergent dispenser and
spray arms are not blocked by large dishware
Spots and
lming on
glasses and
atware
1 Extremely hard water
2 Low temperature
3 Overloading
4 Improper loading
5 Damp powder detergent
6 Empty rinse agentr
7 Incorrect dosage
1 Take out all metal utensils out of the dishwasher.
2 Do not add detergent.
3 Choose the longest cycle.
4 Start the dishwasher and allow it to run for about 18 to 22
minutes, then it will be in the main wash.
5 Open the door to pour 2 cups of white vinegar into the
bottom of the dishwasher.
6 Close the door and let the dishwasher complete the cycle.
If the vinegar does not work use citric acid crystals instead.
Cloudiness
on glassware
Combination of soft water
and too much detergent
Use less detergent if you have soft water and select a
shortest cycle to wash the glassware
Yellow or brown
lm on inside
surfaces
Tea or coffee stains Using a solution of 1/2 cup of bleach and 3 cups of
warm water to remove the stains by hand.
Iron deposits Call a water softener company for a special lter.
White lm on
inside surface
Hard water minerals To clean the interior, use a damp sponge with
dishwasher detergent and wear rubber gloves. Never
use any other cleaner than dishwasher detergent for the
risk of foaming or suds.
The Detergent
dispenser lid
cannot be closed
Clogged detergent residue
is blocking the catch
Clean the detergent from the catch.
Detergent left
in dispenser
cups
Dishes block
detergent Cups
Re-loading the dishes properly.
Steam Normal phenomenon There is some steam coming through the vent by the
door latch during drying and water draining.
Black or
gray marks
on dishes
Aluminum utensils
have rubbed
against dishes
Use a mild abrasive cleaner to eliminate those marks
Water standing
on the bottom
This is normal A small amount of clean water around the outlet on
the tub bottom keeps the water seal lubricated.
Dishwasher
leaks
Overll dispenser or
rinse aid spills
Be careful not to overll the rinse aid dispenser.
Spilled rinse aid could cause oversudsing and lead
to overowing. Wipe away any spills with a damp cloth.
Dishwasher isn‘t level Make sure the dishwasher is level.
CHAL-TEC Vertriebs- + Handels GmbH,
Wallstraße 16, 10179 Berlin