Boiling
If for any reason (power cut, a pump fault, too much fuel, etc.…), the water in the boiler unit reaches boiling point, carry
out the following operations immediately:
- Fully open all smoke dampers;
- Fully close all combustion air dampers;
- Open a hot water tap and leave the water to run until the temperature in the appliance drops (models connected to
the DHW system only).
After ascertaining the reason for the high temperature, wait for everything to go back to normal (temperature below
70°C), then check the water level in the boiler unit and top up if necessary, by opening the "boiling unit loading
cock". A low water level inside the boiler unit is signalled by the “Level switch – L4” LED on the control unit
(see section
“Electronic control unit”)
.
PROBLEMS, ALARMS, USEFUL ADVICES
Useful info…
Listed below is some important information regarding the appliance:
- It is normal for the appliance to emit a smell of paint during its first few days of operation. We recommend ventilating
the installation room during the initial start-up.
- The boiler unit is treated with anti-oxidant paint in order to protect it against oxidation in the event of long periods of
inactivity. After initial start-up, this paint no longer preserves its original features and any wear of the paint inside the
combustion chamber should not be regarded as a manufacturing fault.
- Do not clean with water inside the combustion chamber; any oxidation of the combustion chamber after a long period
of inactivity is not to be considered as a manufacturing fault.
- Any perceived noise during operation may be caused by the expansion settling of the plates that make up the boiler
unit. These noises are accentuated especially during ignition and switching off phases of the appliance and are not to
be considered a manufacturing fault.
- The door of the appliance does not provide airtight closing (opening for secondary-post combustion air passage); any
perceived smoke smell (especially during ignition) is not to be considered a manufacturing fault.
- The appliance works exclusively with wood logs; do not burn different fuels.
- The appliance can work only if connected to the heating system and with water inside the boiler unit. Do not
start the appliance for any reason if a plumbing connection in compliance with current regulations has not been done
and if you have not filled the entire boiler unit and system with water in order not to compromise its life.
- If there is soot and fine particulate in the room where the appliance is installed, check the seal on the flue gas pipes
and the filter of the ash vacuum device used for cleaning.
- Clean the boiler unit regularly (at least every 2 years) by changing the water inside and removing any solid
residues. Next, fill the boiler unit with fresh water to restore the right dilution of LONG LIFE. Do not leave the
boiler unit without any water, to avoid rusting which would reduce its lifespan.
- The temperature of the thermostat that controls the pump must never, for any reason, be set below 55°C, to
prevent the formation of condensate that could corrode the internal boiler.
- When priority is to be given to DHW (prepared models only), set the "DHW Function" and burn small pieces of dry
wood in order to increase the flame and performance. After use of DHW water, disable the "DHW Function".
- Open the smoke damper before loading the wood and close the combustion air damper to prevent the release of
smoke from the fire door.
- When necessary, "move" the wood using the fire hook supplied or by adjusting the grate raising lever in order to
revive the flame.
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