Troubleshooting
39
Computer/connectivity problems
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress shutter button all the way (page 8).
■ Insert new or charged batteries (page 2).
■ Wait until the ready light is green before attempting to
take another picture.
■ Transfer pictures to the computer (page 36), delete
pictures from the camera (page 24), switch image storage
locations (page 18), or insert a card with available
memory (page 7).
Picture orientation is
not accurate
■ Set the Orientation Sensor (page 19).
Flash does not fire
■ Check flash setting, and change as needed (page 14).
Battery life is short
■ Wipe the contacts with a clean, dry cloth (page 3) before
inserting batteries in the camera.
■ Insert new or charged batteries (page 2).
If... Try one or more of the following
The computer does
not communicate with
the camera
■ Turn on the camera.
■ Insert new or charged batteries (page 2).
■ Make sure USB cable is securely connected on camera (or
dock) and computer port (page 36).
■ Make sure the EasyShare software is installed (page 30).
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting (NTSC or PAL,
page 21).
■ Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following
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