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Brian ThomasAug 14, 2025
What should I do if my Kodak DUPLEX DL2100 Printer cover is open?
- EEmily GarciaAug 14, 2025
If the cover of your Kodak Printer is open, close it.
What should I do if my Kodak DUPLEX DL2100 Printer cover is open?
If the cover of your Kodak Printer is open, close it.
What to do if my Kodak DUPLEX DL2100 Printer is out of paper?
If your Kodak Printer is out of paper, check that paper is loaded. If necessary, load new paper.
Why does my Kodak DUPLEX DL2100 take more than 5 minutes per page to print?
If your Kodak Printer is taking more than 5 minutes to print a page, try turning off the power to the printer and then turning it back on.
What to do if my Kodak Printer indicates NOT FOUND on the Device Health Check Screen (USB connection)?
If your Kodak Printer shows 'NOT FOUND' on the Device Health Check Screen when using a USB connection, follow these steps: 1. Ensure the power cord is connected, the printer is turned on, the USB cable is connected to the printer and the APEX processor, there is no printer error, and the paper trays are set correctly. 2. Run Device Health Check. If the problem continues, further assistance is needed.
What to do if my Kodak DUPLEX DL2100 applications do not appear on the Main screen of the Kiosk?
If Kodak Printer applications are not showing up on the Kiosk's Main screen, here's what to check: 1. Make sure the power cord is connected, the printer is turned on, the USB or Ethernet cable is connected to both the printer and the console, there are no printer errors, and the application is enabled under User Mode. 2. Run Application Health Check. 3. Verify that the Enablement software for the DL2100 Printer is installed.
What to do if my Kodak DUPLEX DL2100 indicates NOT FOUND on the Device Health Check Screen (Ethernet Connection)?
If your Kodak Printer displays 'NOT FOUND' on the Device Health Check Screen (Ethernet Connection), follow these steps: 1. Check that the Ethernet cable is connected to the printer and the APEX processor is connected to the network. 2. Go to [Setup] then [Manage Devices] then [KODAK DL2100 Duplex Printer]. 3. Select [Search for Printers] to see if a printer is found. 4. If found, select the default printer and then [Save]. 5. If not found, manually configure the IP address by selecting [Manually Configure], entering the IP address, and selecting [Test Connection]. 6. If a connection is found, select [Save]. If the connection is still not found, further assistance is needed.
How to fix connectivity issues with my Kodak DUPLEX DL2100 Printer if my site uses DHCP?
If you are experiencing connectivity issues with your Kodak Printer and your site uses DHCP, follow these steps: 1. From the Main screen of the APEX, go to [Setup] then [System Configuration] then [Configure Network]. 2. Use the arrows to select ipconfig/renew. 3. Touch [Execute]. 4. Consult your system administrator to check the Network Settings.
What to do if I am having connectivity issues with my Kodak DUPLEX DL2100 and my site uses DHCP?
General| Functions | Print, Copy, Scan |
|---|---|
| Print Resolution (Black) | Up to 600 x 600 dpi |
| Duplex Printing | Automatic |
| Optical Resolution | 600 x 600 dpi |
| Automatic Document Feeder (ADF) Capacity | 50 sheets |
| Duplex Scanning | Yes |
| Compatibility | Windows, macOS |
| Connectivity | USB, Ethernet |
| Mobile Printing | Apple AirPrint, Google Cloud Print |
| Output Formats | PDF, JPEG |
| Interface | USB 2.0, Ethernet |
Diagram and identification of the printer's front panel controls and components.
Diagram and identification of the printer's rear ports, power switch, and duplex unit.
Guide for loading paper and greeting card paper into the printer trays.
List of product names, catalog numbers, and quantities for replacement supplies.
Step-by-step instructions for replacing the printer's image drum units.
Procedure for replacing the printer's transfer belt unit.
Detailed steps for removing and installing the fuser unit.
Instructions for cleaning the printer's LED head for image clarity.
Guide to identify and resolve common printer error messages.
Solutions for error messages encountered on the Kiosk system.
Troubleshooting error messages related to the KODAK Advanced Picture Exchange (APEX).
Procedure to clean the rollers responsible for paper pickup to correct skewing.
Instructions for cleaning the duplex unit rollers to address print skewing.
