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Printer applications do
not appear on the Main
screen of the Kiosk that
is connected to an
APEX.
1. Check that:
• the power cord is connected.
• the printer is turned on.
• the USB cable or Ethernet cable is
connected to the printer and the APEX
processor.
• there is no printer error.
2. Check that the Enablement software for
the DL2100 Printer is installed on the
Kiosk.
3. Run Device Health Check to make sure
the printer is recognized by the APEX.
4. Resatellite the Kiosk. From the Main
screen of the Kiosk, touch:
•[Setup]
• [Configure System Settings]
• [Kiosk Network]
• [Join/Leave Kiosk Network]
• next to “Single Kiosk”
•[Save]
The Kiosk restarts.
5. Touch:
•[Setup]
• [Configure System Settings]
• [Kiosk Network]
• [Join/Leave Kiosk Network]
• next to “Join Kiosk Network”
•[Save]
The Kiosk restarts.
6. If the problem persists, contact KODAK
Service and Support.
Problem/Message Possible Solution
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