Getting help
24 www.kodak.com/go/support
Getting help on the Web
Videos do not play
on a TV.
■ Ensure that an HDMI or AV Cable is
properly connected directly to the TV input
(page 18).
■ Ensure that your TV’s settings are correct
for an HDMI or AV connection.
■ Ensure that the Video Output is set
correctly.
Camera will not
work with optional
remote control.
■ Ensure that the battery is correctly inserted
in the remote control.
■ Ensure that the camera infrared receiver
(on bottom of camera) and the remote
control have an unobstructed path.
■ Try a different angle, or move closer.
Get support for your product www.kodak.com/go/Ze1support
Download the latest camera
firmware and software
www.kodak.com/go/Ze1downloads
See the Extended user guide www.kodak.com/go/Ze1manuals
Chat, email, write, or phone
Kodak (Chat not available in all
languages)
www.kodak.com/go/contact
Get information on ARCSOFT
Software
www.arcsoft.com/support
Problem Solution
urg_01223.book Page 24 Sunday, January 16, 2011 1:57 PM
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