Koenic KWM 9112 B INV User Manual

44
English
Size - A5
Error codes
Code Meaning Possible causes Solution
E30 Door lock problem • Door is not closed properly • Restart after the door has
been closed again.
E10 Water injection
problem while
washing
• Tap is closed or water flows
too slow.
• Inlet valve filter is blocked.
• Inlet hose is twisted
• Open the tap or wait till the
water supply becomes normal
• Check the inlet valve
• Straighten the hose
E21 Drain problem
during washing
• Outlet hose is blocked or
twisted
• Drain pump is blocked
• Clean and straighten the
outlet hose.
• Clean drain pump filter
Troubleshooting
If there are any problems during operation, please refer to the following table. If the problems
cannot be solved as indicated under Solution or if spare parts for self-repair are necessary, please
contact the service center. The respective hotlines are noted in the warranty card, provided with
this product. Please note, that improper self-repair can lead to hazards as well as voidance of the
warranty and should be refrained from, if in doubt.
Problem Possible causes Solution
Product does not work and/or
indicator/display does not light
• Interrupted power supply • Check the power supply
Door cannot be opened • Machine’s protection
mechanism is active
• Disconnect from the
power
Heating fault • NTC is damaged or heating
pipe is aging
• Contact the service
center
Water leakage • Connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
• Drain pipe is blocked
• Check and fasten the
water pipes
• Clean up outlet hose
Water is overflowing from the
bottom of the machine
• The inlet pipe is not
connected firmly.
• Outlet hose has water leakage
• Fix the inlet pipe
• Replace the drain hose
Washing result is not
satisfying
• The clothes are to dirty
• Insucient detergent
quantity
• Select a proper program
• Add proper detergent
quantity
Abnormal noise, great
vibrations
• Check if transport restraints have been removed
• Machine is not installed on solid floor
• Check for loose objects inside drum e.g. detached ornaments
• Adjust the feet of the machine
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Koenic KWM 9112 B INV Specifications

General

Brand	Koenic
Model	KWM 9112 B INV
Category	Washer
Language	English