One-Year Warranty (cont.)
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting Guide
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms Probable Causes Recommended Action
1. The toilet does not flush. A. Various. A. Perform the troubleshooting steps
below.
2. The toilet randomly
flushes 2 times.
A. The tank is overfilling. A. Immediately perform the
troubleshooting steps or turn the
water off. Turn the water back on
when troubleshooting.
To troubleshoot this toilet you must first:
NOTE: If the toilet supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
Unplug the toilet or turn off the power.
If needed, turn on the water supply.
Plug the toilet back in or turn the power back on.
IMPORTANT! When the power is turned on, the toilet may flush three times and then function correctly.
No action is needed if this happens.
Note the results (how many times the toilet flushes, whether it operates normally).
Consult the chart below. Perform the recommended action.
Symptoms Probable Causes Recommended Action
1. The toilet flushes 3 times,
then operates normally.
A. The fill valve is not turning off. A. Repair or replace the fill valve.
B. The motorized valve is not
closing.
B. Repair or replace the motorized
valve.
2. The toilet flushes 5 times. A. The level switch has an
intermittent connection.
A. Repair of replace the level switch.
B. The level switch is stuck in the
up position.
B. Repair or replace the level switch.
C. The level switch is not properly
connected.
C. Reconnect the level switch
properly.
D. The level switch does not move
freely.
D. Replace the level switch.
1035530-5-D 4 Kohler Co.
To Next Page
Loading...
Need help?
General
