Five-Year Limited Warranty (cont.)
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long
an implied warranty lasts or the exclusion or limitation of such damages, so these
limitations and exclusions may not apply to you. This warranty gives the consumer
specific legal rights. You may also have other rights that vary from state/province to
state/province. This warranty is to the original consumer purchaser only, and excludes
product damage due to installation error, product abuse, or product misuse, whether
performed by a contractor, service company, or the consumer.
This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or
other products not recommended for chrome. This will void the warranty.
Troubleshooting
CAUTION: Risk of personal injury. The valve may contain hot water; be careful when
draining any residual water.
IMPORTANT! Turn off the power and water supply to the valve before performing any maintenance to
the valve.
It is recommended that any valve maintenance should be performed by a Kohler Authorized Service
Representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Interface Troubleshooting Table
Symptoms Probable Cause Recommended Action
1. Control panel is not lit. A. Power supply is not plugged
into the outlet.
A. Plug the power supply into the
outlet.
B. Power supply connection to the
media module may be loose or
disconnected.
B. Check power supply connections to
the media module and reconnect if
needed.
C. Interface cable connections may
be loose or disconnected.
C. Check all interface cable
connections, connect if needed.
D. Circuit breaker has been
tripped.
D. Reset the circuit breaker.
E. The media module memory
may require resetting.
E. Disconnect and reconnect the
power supply from the media
module.
F. If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
F. Contact your Kohler Co.
Authorized Service Representative.
2. The interface power
indicator pulses but does
not turn on.
A. Interface cable connections may
be loose or disconnected.
A. Check all interface cable
connections, connect if needed.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
B. Contact your Kohler Co.
Authorized Service Representative.
1069764-5-B 4 Kohler Co.
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