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TROUBLESHOOTING
If you encounter any abnormal behavior, try to troubleshoot it using the following instructions below:
Problem Solution
The unit does not turn on.
Check whether the power is connected or not. If it is connected, check
whether other lamps or home appliances which link to the socket are on
or not.
The range hood
vibrates/shakes when
operating.
Check the installation of the range hood and tighten the mounting base.
Check whether the ventilation door is completely open or not.
Check whether there is blockage within the exhaust pipe.
The range hood does not
exhaust air properly.
Check the oil screen. If the oil screen hasn’t been cleaned or changed in
a long time, it might be blocked by oil, affecting the air exhaust.
Make sure the distance between the range hood and the cooking area is
27”-30”, while an island range hood should be 30”-36” inches.
Check whether there is blockage in the exhaust pipe.
Make sure the size of the exhaust pipe is appropriate for the range hood.
The power light is on, but the
motor does not work.
Try switching the range hood on and off. If it still doesn’t work, it may be
the fault of the motor or the operating system.
The motor is running, but the
power light does not work.
Check whether the light bulb is properly installed.
Try the light bulb in a working light bulb holder, if the light bulb still doesn’t
work, replace the bulb. (Notice: Make sure the power supply to the range
hood is cut off when operating).
Cold air gets into the house.
The connection of the exhaust pipe isn’t air tight. Check the installation of
the pipes.
Check whether the ventilation door is installed and whether there is
clamping stagnation in the installation site that makes the ventilation door
not close completely, letting in cold air as a result.
Caution: For your safety, all service and inspections should be conducted by trained and qualified
professionals. Make sure the unit is disconnected from power supply during maintenance.
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