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REPAIR SERVICE
PROBLEM SOLUTION
The toaster does not work. Ensure the plug is properly connected to the socket.
If the toaster is still not working, take it to an approved
KRUPS service center.
The bread is stuck in the
appliance.
Unplug the appliance and leave it to cool. Remove the
bread carefully. Be careful not to damage the heating
elements when removing the bread. Never use a metallic
object to remove the bread.
The bread is too brown or
not brown enough.
Check the setting level selected. Select a lower level
if your bread is too brown, or a higher level if it is not
brown enough.
Ensure the freezing buttons have not been selected.
The bread pops out almost
immediately and is not
toasted.
Ensure the handle has been lowered to the bottom.
If the bread still does not stay in the toaster, bring your
appliance to an approved KRUPS service center.
Smoke is coming out of
the toaster.
It is possible that the toasting level selected is too high.
Press the STOP (CANCEL) button to stop the toasting
cycle and unplug the appliance.
The cord is damaged. If the cord on the appliance is damaged, it must be
replaced in an approved KRUPS service center.
Environment protection first !
Your appliance contains a lot of recoverable or recyclable material.
When disposing of it, take it to a local civic waste collection point.
DISPOSAL
The packaging comprises exclusively environmentally-friendly materials
which should be disposed of according to the local recycling arrangements.
Disposal methods for the appliance itself can be found at the appropriate
department of the local authority in your area.
KRUPS INTERNATIONAL LIMITED GUARANTEE
: www.krups.com
This product is repairable by KRUPS during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally
available, as described on the KRUPS internet site www.krups.com
The Guarantee:
This product is guaranteed by KRUPS (company address and details included in the
country list of the KRUPS International Guarantee) against any manufacturing defect
in materials or workmanship for a period of 2 years starting from the initial date of
purchase or delivery date.
The international manufacturer’s guarantee by KRUPS is an extra benet which does
not affect consumer’s Statutory Rights.
The international manufacturer’s guarantee covers all costs related to restoring the
proven defective product so that it conforms to its original specications, through
the repair or replacement of any defective part and the necessary labour. At KRUPS’s
choice, a replacement product may be provided instead of repairing a defective product.
KRUPS’s sole obligation and your exclusive resolution under this guarantee are limited
to such repair or replacement.
Conditions & Exclusions:
The international KRUPS guarantee only applies within the guarantee period and for
those countries listed in the country list attached and is valid only on presentation of a
proof of purchase. The product can be taken directly in person to an authorised service
centre or must be adequately packaged and returned, by recorded delivery (or equivalent
method of postage), to a KRUPS authorised service centre. Full address details for each
country’s authorised service centres are listed on KRUPS website (www.krups.com) or
by calling the appropriate telephone number as set out in the country list to request the
appropriate postal address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied
by a valid proof of purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence,
failure to follow KRUPS instructions, use on current or voltage other than as stamped
on the product, or a modication or unauthorised repair of the product. It also does not
cover normal wear and tear, maintenance or replacement of consumable parts, or the
following:
– using the wrong type of water or consumable
– damage as a result of lightning or power surges
– scaling (any de-scaling must be carried out according to the instructions for use)
– damages or poor results due to wrong voltage or frequency
– professional or commercial use
– ingress of water, dust or insects into the product (excluding appliances with
features specically designed for insects)
– mechanical damages, overloading
– accidents including re, ood, thunderbolt, etc
– damage to any glass or porcelain ware in the product
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