English
24
Problems Possible causes Solutions
Coffee
grounds in the
cup.
The filter holder is
clogged.
The espresso grind
is too fine.
Clean the filter holder with hot
water. Press “PUSH” to eliminate
the remnants of the grounds. Shake
to drain the water.
Choose a larger grind of coffee.
The perfect espresso grind will feel
like fine grains that do not clump
when pressed together.
The water
tank leaks
when it is
carried.
The valve at the
bottom of the tank
is dirty or defective.
The valve is blocked
by lime scale.
Wash the water tank and push on
the valve at the bottom of the tank
to make sure it is not stuck.
Descale the machine (see Section 9).
Water leaks
under the
machine.
Internal leak.
Drip tray is not in the
correct position.
Drip tray has
overflowed.
Check the position of the tank. If
the fault persists, do not use the
machine, contact an approved
service center.
Check that the drip tray is pushed
completely into the machine (see
section 8).
Carefully empty and rinse the drip
tray, then replace in the machine
(see Section 8).
The pump is
unusually
noisy.
No water in the
tank.
The tank is not
properly positioned.
Stop the machine. Fill the water
tank, replace in the correct position,
and turn the machine back on.
Replace the tank in the correct
position.
The cups are
not filled
equally.
The filter holder is
clogged.
Clean the filter holder (see section 8).
Leaking filter
holder.
The filter holder is
not properly
positioned.
The edges of the
filter holder are
clogged with excess
ground coffee.
Pod improperly
positioned in the
filter.
Lock the filter holder firmly in place.
Take care when filling the filter to
brush excess coffee off the edges
before locking the filter holder in
place.
Check that the pod is properly
centered in the filter, with excess
paper removed from E.S.E. pods,
and that none of the paper is
hanging over the edges of the filter.
To Next Page
Loading...
Need help?
General
