Krystal Pure KR5 - User Manual

Questions and Answers

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muellernancyAug 16, 2025
Why is my Krystal Pure KR5 Water System ice maker not working?
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  Katherine NewmanAug 16, 2025
  If your Krystal Pure Water System's ice maker isn't working, first, ensure the ball valve to the ice line is turned on and the ice maker in your refrigerator is in the 'on' position. If the ice maker line is frozen, thaw it using a hair dryer, ensuring you have a full tank of water before turning the ice maker back on. Also, check for any kinks in the tube leading to the refrigerator and repair them.
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Erica PattonAug 19, 2025
How to fix little water flow from Krystal Pure KR5 faucet?
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  Jeffrey OnealAug 19, 2025
  If you're getting very little water from your Krystal Pure Water System faucet, several factors could be at play. First, check the tank pressure; when empty, it should be between 5-12 PSI. Ensure your incoming water pressure is at least 40 PSI; if it's lower, you may need a pump to increase it. If you have a new system or have just changed the filters, remember that it can take 4 to 12 hours to completely fill the tank. Other potential issues include a bad check valve (which would need replacement), a closed tank valve (ensure it's open), a faulty storage tank (replace if necessary, and check air pressure when empty), clogged filters (replace them), or a kinked tube (un-kink or replace if damaged).
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Christina RollinsAug 22, 2025
What to do if no water comes out of the refrigerator door with my Krystal Pure KR5 Water System?
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  ewilsonAug 22, 2025
  If water is not coming out of the refrigerator door from your Krystal Pure Water System, ensure the 1-quart reservoir is full by holding down the dispenser handle for about 3 minutes until water flows. Also, make sure the R/O tank is full.
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Dawn BoydAug 26, 2025
Why does my Krystal Pure KR5 make water so slowly?
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  Erin SmithAug 26, 2025
  If your Krystal Pure Water System is making water slowly, it's important to remember that R/O systems make water a drop at a time, and a 3-gallon storage tank typically fills in 4-12 hours. If the process seems excessively slow, check if your city water pressure is low and increase it to 40 PSI with a booster pump if needed. Inspect the tubing for any kinks and repair them. Also, consider whether the filters are plugged and need replacement, or if the membrane is failing and needs to be replaced.
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Elizabeth RichardsonAug 28, 2025
Why is my Krystal Pure KR5 continually running?
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  Rachel HaleAug 28, 2025
  If your Krystal Pure Water System is continually running, the shut-off valve may not be working correctly and needs to be replaced.
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Sheila CunninghamAug 31, 2025
How to fix bad taste or smell from Krystal Pure Water System?
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  Brenda ChambersAug 31, 2025
  If the water from your Krystal Pure Water System doesn't taste or smell right, the filters may have expired and need replacement, typically every 6 to 12 months. If you use little water, drain or use the entire tank every 2 weeks. The system may also need sanitizing; follow the recommended sanitizing instructions and replace the filters.
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gcrossSep 3, 2025
Why are my Krystal Pure KR5 Water System ice cubes cloudy?
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  robinsontracySep 3, 2025
  Cloudy ice cubes or milky colored water from your Krystal Pure Water System can be due to several reasons. It could be a bad membrane, in which case you should replace the membrane and sanitize when rejection is below 75%. High oxygen content in the water supply can also cause this issue. Sometimes, the refrigerator's freezing process can make ice cubes appear cloudy; if this is the case, let the cube dissolve in a glass of water to see if it's just air. If your system is new, this is normal and should clear up within two weeks.
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Sheila FloresSep 6, 2025
Why is my Krystal Pure Water System drain or faucet so noisy?
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  kimberlyandersonSep 6, 2025
  A noisy drain or faucet in your Krystal Pure Water System could be due to a few reasons. If you have an air gap faucet, some noise is normal; ensure it's installed in the proper location according to the manual and allow two weeks for air to work out of the system. Also, check that the drain tube from the faucet runs continuously downhill to the drain, as loops or dips can cause noise. Disconnect the drain tube and clean it to remove any debris.
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Thomas GibsonSep 9, 2025
What to do if hole on Krystal Pure KR5 faucet is leaking?
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  Colleen RobinsonSep 9, 2025
  If the hole on your Krystal Pure Water System faucet is leaking, it could be due to a few reasons. If the drain tube has loops or dips, shorten it to ensure a smooth downhill flow to the drain. A restriction in the drain tube could also be the cause; disconnect and clean it out. Additionally, check the O-ring for proper sealing; if it's damaged, replace it; if it's dirty, clean, lubricate, and retighten the filter bowl.
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Jay RiceSep 12, 2025
Why is my Krystal Pure Water System filter bowl canister leaking?
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  Kristina MejiaSep 12, 2025
  If your Krystal Pure Water System's filter bowl canister is leaking, hand tighten it firmly. If the issue persists, the membrane might be bad and needs replacement, especially if rejection is below 75%. Sanitizing the system might also be necessary.