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Krystal Pure KS10 - User Manual

Krystal Pure KS10
25 pages
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Owners Manual
For Water Softener/Conditioner Systems
Krystal Pure™ : KS10 | KS15HE | KS64HE
Includes: Specifications, Installation and Service Instructions,
and Trouble Shooting Guidelines
Form KPWS030905 Page 1 of 25

Questions and Answers

  • H
    hernandezjoseJul 30, 2025
    What to do if my Krystal Pure KS10 is not providing soft water after regeneration?
    • T
      Todd PhelpsJul 31, 2025
      If your Krystal Pure Water Dispenser isn't providing soft water after regeneration, there might be a few reasons. First, check the power source to ensure the unit is regenerating. Second, make sure there is enough salt in the brine tank; if not, add salt. Lastly, the injector might be clogged, so clean the injector and drain with water.
  • A
    Amanda GonzalezAug 3, 2025
    Why is my Krystal Pure KS10 using more or less salt than the control setting?
    • A
      alexandrapowellAug 3, 2025
      If your Krystal Pure Water Dispenser uses the wrong amount of salt, it could be due to incorrect settings; ensure you have the correct adjustments. Foreign material might also be causing incorrect flow rates in the control. Remove the variable salt control and flush out any foreign matter. Manually position the control to 'brine draw' to clean it, then to 'purge' to remove brine from the tank. If these steps don't resolve the issue, the control itself may be defective and need replacement.
  • C
    cbrownAug 8, 2025
    What to do if my Krystal Pure KS10 control does not draw brine?
    • K
      kara65Aug 8, 2025
      If the control of your Krystal Pure Water Dispenser isn't drawing brine, it could be due to several reasons. First, low water pressure may be the cause; adjust the pump to maintain the conditioner at 30 PSI. There might be a restriction in the drain line, so remove any obstructions. Also, the injector could be clogged, so clean the injector and the presentation window. If the injector is defective, replace it. Lastly, valve 2 or 4 might not be closed; remove any foreign materials from the disc and check if the disc closes by pushing on the stem. Replace if necessary.
  • C
    Charles PowersAug 12, 2025
    What to do if there is overflowing in the brine tank of my Krystal Pure Water Dispenser?
    • Q
      qjacksonAug 12, 2025
      If your Krystal Pure Water Dispenser's brine tank is overflowing, it might be because the brine valve (1) is open; manually operate the valve stem to remove any obstruction. The brine flow rate may also be uncontrolled; remove the variable salt control to clean it. Another cause could be that valve 3 or 4 isn't closed when brine is being drawn, causing refill; remove any foreign material keeping the disc open and manually operate the valve stem. Finally, check all brine line connections for air leaks.
  • A
    adkinsjohnAug 16, 2025
    Why is the backwash frequency of my Krystal Pure Water Dispenser control too high or too low?
    • J
      Jerry KimAug 16, 2025
      If the backwash frequency of your Krystal Pure Water Dispenser control is too high or too low, the backwash control might be incorrect; replace it with the correct size control. Also, foreign material might be affecting the control's operation; remove the controller and ball, then drain with water.
  • R
    Robert GriffinAug 21, 2025
    What to do if there's intermittent or irregular brine draw in my Krystal Pure Water Dispenser?
    • D
      danielsamandaAug 21, 2025
      If your Krystal Pure Water Dispenser is experiencing intermittent or irregular brine draw, low water pressure could be the cause; adjust the pump to maintain the softener/conditioner at 30 PSI. Additionally, a defective injector may be the problem; replace the injector and the injector cap.
  • C
    Charles YoungAug 26, 2025
    Why is there constant water flow and dripping in the drain or brine line of my Krystal Pure KS10 after regeneration?
    • S
      Shannon PetersenAug 26, 2025
      If you notice continuous water flow and dripping in the drain or brine line of your Krystal Pure Water Dispenser after regeneration, the drain valve (5 or 6) or the brine valve (1) might be open due to foreign material or particles; manually operate the valve stem to remove the obstruction. Alternatively, the return spring on the valve stem in the top plate could be weak; replace the spring.

Summary

Introduction

Benefits of Soft;Conditioned Water

Discusses advantages of using soft/conditioned water for households.

Warnings

Outlines critical safety precautions and warnings for operating the water softener.

Specifications and Limitations

Installation Inspection

Installation Procedures

Connect to Water Supply

Connect to Drain

Connect Brine Line

Start Up the System

Connect Electrical

Program the Valve Control

Time of Day Setting

Instructions for setting the current time of day on the water softener control.

Hardness Setting

Guidance on setting the water hardness level for optimal system performance.

Capacity Setting

Information on the system's capacity setting and factory defaults.

Calendar Override

Optional setting to manage regeneration cycles based on a time interval.

Manual Regeneration; Extra Cycle

Procedures for manually initiating regeneration or an extra cycle.

Use and Care

Type of System

Explains the automatic, demand-initiated, metered operation of the softener.

Type of Salt

Recommendations and information regarding the type of salt to use for the system.

Type of Potassium

Information on using potassium instead of salt, including necessary adjustments.

Amount of Salt or Potassium

Guidance on maintaining the correct level of salt or potassium in the brine tank.

Cleaning the Brine Tank

Instructions on how and when to clean the brine tank.

Changing the Control Valve Settings

Explains when and how to adjust control valve settings like time or hardness.

Sodium and Potassium in Softened Water

Details the amount of sodium or potassium added to water from the softening process.

Bypassing the Softener

How to put the softener into bypass mode for service or to stop softening.

Vacations or extended periods of non-use

Recommendations for shutting down or managing the softener during extended absences.

Disinfection of the Water Softener

Procedures for disinfecting the water softener to prevent bacterial growth or odors.

KS15 HE and KS64 HE Valve and Parts

Parts List

KS15 HE Controller

Source Select, Bypass Valve

KS5, KS10 Valve and Parts

KS5, KS10 Piping Adapter

KS5, KS10 Adapter

Brine Tank Assembly

Troubleshooting

Valve Troubleshooting

Addresses specific issues related to the control valve's operation and potential causes.

KS5 and KS10 - 460 i Control Troubleshooting

Solutions for common problems with the KS5 and KS10 control unit's clock and timer functions.

KS15 HE and KS64 HE Performa HE Control Troubleshooting

Error codes and solutions for the KS15HE/KS64HE control unit's advanced features.

Manufacturers Warranty

Warranty Registration

Krystal Pure KS10 Specifications

General IconGeneral
BrandKrystal Pure
ModelKS10
CategoryWater Dispenser
LanguageEnglish

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