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KT&C KNC-HDi47 - User Manual

KT&C KNC-HDi47
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IP CAMERA
Megapixel Network Camera
USER MANUAL
Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for later reference.

Table of Contents

Other manuals for KT&C KNC-HDi47

Preview: Installation Guide
Installation Guide2 pages

Questions and Answers

  • J
    Jacob CannonJul 30, 2025
    Why KT&C KNC-HDi47 IP Camera cannot be accessed from a web browser?
    • C
      Christine HoJul 30, 2025
      There might be several reasons why you cannot access the KT&C IP Camera from a web browser: * You might have entered incorrect user ID or password. Check if you have entered the correct credentials. Note that the ID and password are case sensitive. * The IP address might have been changed by DHCP. Reconfigure the IP address using the IP Installer. If you require a dynamic IP address via DHCP, enable the DHCP and configure the SMTP Notification (Email) For IP Address Change from the Setup>Basic>Network settings. * There might be other networking problems. Check the network cable by connecting it to another network device, then Ping the device from your computer.
  • J
    James ReyesAug 8, 2025
    How to fix KT&C IP Camera not turning on?
    • B
      Bradley RodriguezAug 8, 2025
      If your KT&C IP Camera does not turn on, check the following: * If using a DC power supply, ensure the power is connected and functioning correctly. * If using a PoE power supply, verify the Ethernet (CAT 5) cable is properly connected to a PoE compatible power supply unit. Note that some power supply units may not provide power if the total power supply limitation is exceeded. Refer to the Operating Instructions of the PoE power supply unit for maximum power output.
  • E
    emily78Aug 12, 2025
    Why KT&C KNC-HDi47 cannot be accessed externally?
    • K
      Katie MillerAug 13, 2025
      If your KT&C IP Camera cannot be accessed externally, consider the following: * Check the Internet firewall with your network administrator. * Check if you need to configure the default gateway settings.
  • C
    Cynthia ChambersAug 17, 2025
    How to solve problems with IP address setting on KT&C KNC-HDi47 IP Camera?
    • C
      Carlos BauerAug 17, 2025
      If you are experiencing problems with the IP address setting on your KT&C IP Camera: * If the camera and your computer are on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address on the same subnet as the computer you are performing installation from. * If the IP address is being used by another device, contact your network administrator to obtain a new IP address and reinstall the camera.
  • M
    Marie VillegasAug 21, 2025
    What to do if motion detection is not working on KT&C IP Camera?
    • B
      Brent OrtizAug 21, 2025
      If the motion detection feature is not working on your KT&C IP Camera, check the following: * Ensure that the Motion Detection is enabled. * Check the sensitivity level. * Check the setting of the Motion Detection area.
  • J
    Joshua RogersAug 25, 2025
    What to do if no image is displayed in the web viewer for my KT&C KNC-HDi47?
    • S
      Sandra MercadoAug 26, 2025
      To run the View Program in Microsoft Internet Explorer, configure your Web browser to allow the ActiveX controls. Also, make sure that Web Viewer component is installed on your PC.
  • C
    Courtney MillerNov 3, 2025
    What to do if my KT&C KNC-HDi47 has video image problems?
    • N
      Nicholas HorneNov 3, 2025
      If you are experiencing video image problems with your KT&C IP Camera, consider the following: * If images are missing in uploads, try lowering the frame rate or the upload period, as this can occur when the image buffer is larger than available. * Slow performance can result from heavy network traffic, multiple users accessing the camera, a low-performance computer, or using features like Motion Detection and Event action. * If the image is not clear, adjust the focus of the camera. Also, check that the target bit rate (H.264) or image quality (JPEG) is not configured too low. * If the video has stopped, check if the network cable of the camera is correctly connected. If you're using switches or routers, ensure these network devices are working properly. * If you see a blank sc...

Summary

Safety, Compliance, and Support

Safety Notices

Explains caution and important notices.

Electromagnetic Compatibility & Regulatory Compliance

Covers FCC, EU standards, and RF energy.

Legal, Liability, and Support

Addresses legal considerations, liability, trademarks, and support services.

Safety and Usage Precautions

General Notices and Cautions

States FCC compliance and usage warnings.

Product Disposal and Electrical Safety

Guides on disposal and warns about electric shock risks.

User Safety Instructions

General Safety Guidelines

Lists all essential safety warnings and instructions to follow.

Product Overview

Features and System Requirements

Highlights key features and lists PC system requirements.

IP Camera Description

Component Identification

Illustrates and names different camera types and module configurations.

Camera Overview

Component Functions

Explains the purpose of various ports and indicators on the camera.

Installation and Connection

Mounting and Wiring

Details camera mounting position and connection steps.

Physical Specifications

Dimensions

Presents detailed measurements for camera and module variants.

Accessing the Network Camera

Browser Access Steps

Guides starting browser and entering camera IP address.

Network Camera Access

Security Alerts and Login

Details handling security alerts and logging in with credentials.

Live Video Feed

Browser Configuration for Viewing

Explains browser settings needed for streaming video.

Live View Page Controls

Interface Elements

Details functions of buttons like Play/Stop, Snapshot, Record, and Magnification.

Camera Configuration

Accessing Setup Menu

Guides users on navigating to the camera's setup menu.

Network Configuration

Basic Network Settings

Explains IP assignment and SMTP notification setup.

User Management

Admin and User Accounts

Describes setting up admin and user accounts with authority levels.

Video Stream Settings

Basic Video Configuration

Covers stream settings like codec, resolution, and frame rate.

Video and Audio Settings

Advanced Video Options

Details mirror settings, stream time, and text overlay configuration.

Audio Configuration

Basic Audio Settings

Explains input audio encoding and volume settings.

Date and Time Settings

Time Synchronization

Details manual time setting, NTP sync, and date/time format.

Advanced Camera Settings

Exposure and Image Adjustments

Covers lens type, day/night mode, and exposure settings.

Image Adjustment Details

Image Quality Settings

Details saturation, brightness, and white balance modes.

Event Server Configuration

FTP Event Server Setup

Guides on setting up FTP servers for event images.

Event Action Configuration

Trigger and Action Setup

Details setting triggers, action types, and upload types for events.

Event Handling Overview

Server Requirements and Actions

Explains server types and event action variations.

Motion Detection Event (FTP Upload)

FTP Upload Configuration

Guides on setting event name, trigger, action, upload type, and FTP server.

Motion Detection Event (Email Upload)

Email Upload Configuration

Explains motion detection events to send images via email.

Motion Detection Event (SD Card Upload)

SD Card Upload Configuration

Guides on configuring motion detection to save images to SD card.

Motion Detection to SD Card

SD Card Upload Details

Explains file format, stream selection, and image upload settings for SD card.

Motion Detection Event (Email Notification)

Email Notification Configuration

Guides on setting motion detection events for email notifications.

Manual Trigger Event (FTP Upload)

FTP Upload Configuration

Explains manually triggering image uploads to an FTP server.

Manual Trigger Event (Email Upload)

Email Upload Configuration

Guides on manually triggering image uploads via email.

Manual Trigger Event (SD Card Upload)

SD Card Upload Configuration

Explains manually triggering image saving to an SD card.

Manual Trigger Event (Email Notification)

Email Notification Configuration

Guides on manually triggering email notifications.

Network Fail Event (SD Card Upload)

SD Card Upload on Network Fail

Explains saving images to SD card upon network failure.

Scheduled SD Card Recording

SD Card Scheduling Configuration

Guides on configuring scheduled recording to the SD card.

Reboot Event Configuration

Reboot Action Setup

Explains triggering a camera reboot and sending email notification.

Motion Detection Setup

Motion Detection Areas and Settings

Guides on setting motion detection fields and parameters.

Motion Detection Parameters

Threshold, Sensitivity, and Idle Time

Explains threshold, sensitivity, and idle time settings.

SMTP Server Configuration

Email Server Settings

Details SMTP server configuration for email notifications.

Advanced Network Settings

Network Configuration Options

Covers host name, DNS, NTP, HTTP, HTTPS, RTSP ports.

Advanced Network Services

Network Service Configuration

Explains Onvif security, UPnP, DDNS services.

HTTPS Configuration

SSL Certificate Management

Guides on creating and installing SSL certificates for HTTPS.

RTP Streaming Settings

Port Range and Multicast

Details RTP port range and multicast IP address setup.

Privacy Mask Configuration

Setting Up Privacy Masks

Guides on setting up privacy mask windows.

Privacy Mask Adjustments

Creating Privacy Mask Windows

Details steps for creating and adjusting privacy masks.

Live View Layout Customization

Display Controls and Web Links

Guides on customizing display controls and adding web links.

IP Address Filtering

Access Control Settings

Details setting up IP address filters for access control.

SD Card Management

SD Card Operations and File Search

Guides on card operations and file searching.

System Maintenance

Initialization and Firmware Upgrade

Covers reboot, restore, backup, and firmware upgrade.

System Log Access

Viewing System Logs

Details accessing and navigating system logs.

System Information and Help

System Details and Troubleshooting

Provides system info, troubleshooting guides, and repair info.

Product Specifications

Technical Specifications List

Lists detailed technical specifications.

Troubleshooting Common Issues

Problem Diagnosis and Solutions

Provides solutions for common problems.

KT&C KNC-HDi47 Specifications

General IconGeneral
Number of cameras1
Mounting brackets includedYes
Form factorBox
Mounting typeCeiling
Product colorBlack
LED indicatorsStatus
Total megapixels3 MP
Maximum resolution2000 x 1241 pixels
Supported video modes720p, 1080p
Video formats supportedH.264, M-JPEG
Image quality adjustmentBrightness, Contrast, Saturation, Sharpness
Analog signal format systemNTSC, PAL
Supported graphics resolutions1280 x 720 (HD 720), 1920 x 1080 (HD 1080)
DC output voltage12
Power consumption220 mA
Power source typePoE
TypeIP security camera
CertificationCE, FCC, ONVIF
Processor modelARM 1136J-S
Placement supportedIndoor
Light exposure modes-
Connectivity technologyWired
Camera shutter speed1/30 - 1/8000 s
Minimum illumination0.1 lx
Security algorithmsHTTPS, SSL/TLS
Password protection typeUser
Audio system1-way
Audio formats supportedG.711, G.726
Audio system full duplexNo
Fixed focal length3.7 mm
Maximum aperture number2
Sensor typeCMOS
Optical sensor size1/2.8 \
InterfaceRJ-45
Cabling technology10/100Base-T(X)
Networking standardsIEEE 802.3af
Ethernet interface typeFast Ethernet
Supported network protocolsIPv4, HTTP, TCP, RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP, ICMP, DHCP, ARP, DNS, DDNS, HTTPS, UPnP
Windows operating systems supportedWindows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Browser supportedInternet Explorer
Flash memory256 MB
Compatible memory cardsMicroSD (TransFlash), MicroSDHC
Maximum memory card size32 GB
Operating temperature (T-T)-10 - 50 °C
Operating relative humidity (H-H)20 - 80 %
Weight and Dimensions IconWeight and Dimensions
Depth47.5 mm
Width51.5 mm
Height35 mm
Weight110 g

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