Kyocera ECOSYS M6235cidn

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10-39

Troubleshooting > Troubleshooting

Cassettes 1 to 4

Procedures for handling a paper jam in Cassettes 1 to 4 are all the same. This section explains procedures using

Cassette 1 as an example.

Main Page

Table of Contents3
Overview10
Machine Features11
Color and Image Quality Functions16
Basic Color Modes16
Adjusting Image Quality and Color17
Guides Provided with the Machine18
About the Operation Guide (this Guide)20
Structure of the Guide20
Conventions Used in this Guide21
Menu Map23
Legal and Safety Information38
Notice39
Safety Conventions in this Guide39
Environment40
Precautions for Use41
Laser Safety (Europe)42
Safety of Laser Beam (Usa)43
Safety Instructions Regarding the Disconnection of Power44
Compliance and Conformity44
Other Precautions (for Users in California, the United States)44
Warranty (the United States and Canada)45
Legal Restriction on Copying/Scanning46
En Iso 777946
Ek1-Itb 200046
Wireless Connection (Mexico Only)46
Security Precautions When Using Wireless LAN (if Equipped)46
Limited Use of this Product (if Equipped)47
Legal Information48
Energy Saving Control Function54
Automatic 2-Sided Print Function54
Resource Saving - Paper54
Environmental Benefits of "Power Management54
Energy Star (ENERGY STAR®) Program55
Installing and Setting up the Machine56
Part Names57
Machine Exterior57
Connectors/Interior59
With Optional Equipments Attached61
Connecting the Machine and Other Devices62
Connecting Cables63
Connecting LAN Cable63
Connecting USB Cable64
Connecting the Power Cable64
Power On/Off65
Power on65
Power off65
Using the Operation Panel66
Operation Panel Keys66
Adjusting the Operation Panel Angle67
Touch Panel68
Home Screen68
Display for Device Information72
Functions Key73
Display of Keys that Cannot be Set74
Enter Key and Quick No. Search Key75
Search Key75
Help Screen76
Login/Logout77
Login77
Logout78
Default Settings of the Machine79
Setting Date and Time79
Network Setup80
Configuring the Wired Network80
Configuring the Wireless Network82
Setting Wi-Fi Direct86
Energy Saver Function88
Sleep and Auto Sleep88
Power off Rule (Models for Europe)89
Quick Setup Wizard90
Installing Software92
Software on DVD (Windows)92
Installing Software in Windows93
Uninstalling the Software99
Installing Software in Mac Computer100
Setting TWAIN Driver102
Setting WIA Driver104
Checking the Counter105
Additional Preparations for the Administrator106
Sending Documents to a PC106
Strengthening the Security106
Command Center RX108
Accessing Command Center RX109
Changing Security Settings110
Changing Device Information112
E-Mail Settings114
Registering Destinations118
Creating a New Custom Box119
Printing a Document Stored in a Custom Box120
Transferring Data from Our Other Products122
Migrating the Address Book122
Preparation before Use128
Loading Paper129
Precaution for Loading Paper130
Loading in the Cassettes131
Loading Paper in the Multi Purpose Tray134
Specifying Paper Size and Media Type137
Paper Stopper139
Preparation for Sending a Document to a Shared Folder in a PC140
Making a Note of the Computer Name and Full Computer Name140
Making a Note of the User Name and Domain Name141
Creating a Shared Folder, Making a Note of a Shared Folder142
Configuring Windows Firewall146
Registering Destinations in the Address Book150
Adding a Destination (Address Book)150
Adding a Destination on One Touch Key (One Touch Key)155
Printing from PC157
Printing from PC158
Printing on Non-Standard Sized Paper160
Printer Driver Print Settings Screen161
Printer Driver Help162
Changing the Default Printer Driver Settings (Windows 8.1)162
Canceling Printing from a Computer162
Printing by Airprint163
Printing by Google Cloud Print163
Printing by Mopria163
Printing with Wi-Fi Direct163
Printing Data Saved on the Printer164
Specifying the Job Box from a Computer and Storing the Job164
Printing Documents from Private Print Box165
Printing Document from Stored Job Box167
Printing Document from Quick Copy Box169
Printing Document from Proof and Hold Box171
Status Monitor173
Accessing the Status Monitor173
Exiting the Status Monitor173
Status Monitor Display173
Operation on the Machine177
Loading Originals178
Placing Originals on the Platen178
Loading Originals in the Document Processor179
Favorites182
Registering Favorite183
Recalling Favorite185
Editing and Deleting Favorite186
Application187
Installing Applications187
Using Applications188
Uninstalling Applications189
Registering Shortcuts190
Adding Shortcuts190
Editing and Deleting Shortcuts191
Copying192
Basic Operation192
Canceling Jobs193
Sending194
Basic Operation195
Specifying Destination196
Checking and Editing Destinations201
Confirmation Screen of Destinations202
Recall203
Send to Me (E-Mail)203
Sending to Different Types of Destinations (Multi Sending)204
Canceling Sending Jobs205
WSD Scan206
Installing the Driver206
Scanning Using TWAIN or WIA208
Scanning with File Management Utility209
How to Use the FAX Function210
What Is Document Box211
Basic Operation for Document Box212
Box List Operations212
Document List Operations212
Using a Custom Box213
Creating a New Custom Box213
Editing and Deleting Custom Box215
Saving Scanned Documents to a Custom Box216
Moving Documents in Custom Box217
Copying Documents in Custom Box into Other Boxes217
Copying Documents in Custom Box to Removable Memory218
Joining Documents in Custom Box219
Deleting Documents in Custom Box220
Printing Documents in Custom Box220
Sending Documents in a Custom Box221
Sending Documents in Custom Box to E-Mail Address of Logged in User222
Scanning Document Stored in a Custom Box223
Printing Documents Stored in Removable USB Memory224
Saving Documents to USB Memory (Scan to USB)226
Check the USB Memory Information227
Removing USB Memory228
Using the Manual Stapler229
Using Various Functions230
Functions Available on the Machine231
Copy231
Send233
Custom Box (Store File, Printing Documents, Sending Documents)235
Removable Memory (Store File, Printing Documents)237
Functions239
ID Card Copy239
Original Size239
Paper Selection240
Original Orientation241
Mixed Size Originals242
Collate242
Density242
Original Image243
Ecoprint244
Color Selection244
Color Balance245
Hue Adjustment246
Sharpness247
Contrast247
Background Density Adj. (Background Density Adjustment)248
Saturation248
Prevent Bleed-Thrugh249
Zoom249
Combine251
Duplex253
Continuous Scan255
Job Finish Notice255
File Name Entry256
Priority Override256
Quiet Mode256
Skip Blank Page257
Duplex (2-Sided Original)258
Sending Size259
File Format260
File Separation264
Scan Resolution, Resolution264
E-Mail Subject/Body264
Long Original265
FTP Encrypted TX265
Delete after Printed265
Delete after Transmitted265
Storing Size266
Encrypted PDF Password266
JPEG/TIFF Print267
XPS Fit to Page267
Status/Job Cancel268
Checking Job Status269
Details of the Status Screens270
Checking Detailed Information of Jobs274
Checking Job History275
Checking the Detailed Information of Histories276
Sending the Log History276
Job Operation277
Pause and Resumption of Jobs277
Canceling of Jobs277
Device/Communication278
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)280
Setup and Registration (System Menu)281
System Menu282
Operation Method282
System Menu Settings283
Language285
Report285
User Property287
Cassette/Mp Tray Settings288
Common Settings290
Home300
Copy300
Send301
Document Box302
Fax302
Application302
Internet303
Address Book/One Touch303
User Login/Job Accounting304
Printer304
System/Network307
Date/Timer/Energy Saver326
Adjustment/Maintenance329
User Authentication and Accounting (User Login, Job Accounting)331
Overview of User Login Administration332
Enabling User Login Administration333
Setting User Login Administration334
Authentication Security334
Adding a User (Local User List)336
Changing User Properties339
User Login Administration for Printing343
To Manage the Users to Scan Using TWAIN345
To Manage the Users to Scan Using WIA346
To Manage the Users that Send Faxes from a PC347
Local Authorization348
Group Authorization Settings349
Guest Authorization Set352
Obtain NW User Property355
Simple Login Settings357
ID Card Settings360
PIN Code Authorization361
Using User Login Administration362
Login/Logout362
Overview of Job Accounting363
Enabling Job Accounting364
Job Accounting Access365
Setting an Account366
Adding an Account366
Restricting the Use of the Machine367
Editing an Account368
Deleting an Account369
Job Accounting for Printing370
Job Accounting for Scan Using TWAIN371
Job Accounting for Scan Using WIA372
Job Accounting for the FAX Transmitted from a Computer373
Configuring Job Accounting374
Default Setting374
Counting the Number of Pages Printed376
Print Accounting Report378
Using Job Accounting379
Login/Logout379
Unknown User Settings380
Unknown ID Job380
Registering Information for a User Whose ID Is Unknown381
10 Troubleshooting382
Regular Maintenance383
Cleaning383
Toner Container Replacement386
Waste Toner Box Replacement390
Replacing Staples392
Troubleshooting393
Solving Malfunctions393
Responding to Messages399
Adjustment/Maintenance411
Clearing Paper Jams417
Clearing a Staple Jam432
11 Appendix433
Optional Equipment434
Overview of Optional Equipment434
Optional Applications441
Character Entry Method443
Entry Screens443
Entering Characters445
Paper446
Basic Paper Specifications446
Choosing the Appropriate Paper447
Special Paper450
Specifications454
Machine454
Copy Functions456
Printer Functions456
Scanner Functions457
Document Processor457
Paper Feeder (500-Sheet) (Option)458
Manual Stapler458
Glossary459

Kyocera ECOSYS M6235cidn - Page 420

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