Kyocera ECOSYS P2335dw

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Troubleshooting > Clearing Paper Jams

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Table of Contents3
Machine Features6
Guides Provided with the Machine8
About the Operation Guide (this Guide)9
Structure of the Guide9
Conventions Used in this Guide10
Legal and Safety Information12
Notice13
Safety Conventions in this Guide13
Environment14
Precautions for Use15
Laser Safety (Europe)16
Compliance and Conformity16
En Iso 777916
Ek1-Itb 200016
Security Precautions When Using Wireless LAN (if Equipped)17
Limited Use of this Product (if Equipped)17
Legal Information18
Energy Saving Control Function22
Automatic 2-Sided Print Function22
Resource Saving - Paper22
Environmental Benefits of "Power Management22
Energy Star (ENERGY STAR®) Program22
Installing and Setting up the Machine23
Part Names (Machine Exterior)24
Part Names (Connectors/Interior)25
Part Names (with Optional Equipments Attached)27
Connecting the Machine and Other Devices28
Connecting Cables29
Connecting LAN Cable29
Connecting USB Cable30
Connecting the Power Cable30
Power On/Off31
Power on31
Power off31
Using the Operation Panel32
Operation Panel32
Indicator States33
Basic Functions of each Key34
Network Setup35
Configuring the Wired Network35
Configuring the Wireless Network37
Setting Wi-Fi Direct42
Energy Saver Function45
Auto Sleep45
Power off Rule (Models for Europe)45
Quiet Mode46
Installing Software47
Software on DVD (Windows)47
Installing Software in Windows48
Uninstalling the Software54
Installing Software in Mac Computer55
Command Center RX57
Accessing Command Center RX58
Changing Security Settings59
Changing Device Information61
E-Mail Settings63
Preparation before Use67
Loading Paper68
Precaution for Loading Paper68
Selecting the Paper Feeder Units69
Loading in the Cassettes70
Precautions for Outputting Paper74
Paper Stopper74
Printing from PC75
Printer Driver Properties Screen76
Displaying the Printer Driver Help77
Changing the Default Printer Driver Settings (Windows 8.1)77
Printing from PC78
Printing on Standard Sized Paper78
Printing on Non-Standard Sized Paper80
Canceling Printing from a Computer83
Printing from the Handheld Device84
Printing by Google Cloud Print84
Printing by Mopria84
Printing with Wi-Fi Direct84
Monitoring the Printer Status (Status Monitor)85
Accessing the Status Monitor85
Exiting the Status Monitor85
Quick View State85
Printing Progress Tab86
Paper Tray Status Tab86
Toner Status Tab86
Alert Tab87
Status Monitor Context Menu87
Status Monitor Notification Settings88
Configuration Tool89
Accessing the Configuration Tool89
Exiting the Configuration Tool90
Configuration Tool Settings Screen91
Operation on the Machine94
Loading Paper in the Multipurpose Tray95
Pausing and Resuming a Job98
Canceling Jobs98
Print Report99
Troubleshooting101
Regular Maintenance102
Cleaning102
Cleaning the Inside of the Machine102
Toner Container Replacement106
Loading Paper109
Using the Maintenance Menu110
Troubleshooting111
Solving Malfunctions111
Machine Operation Trouble111
Printed Image Trouble113
Indicator Pattern When an Error Occurs116
Maintenance Indication116
Error Indication126
Clearing Paper Jams128
Remove any Jammed Paper in the Multipurpose Tray129
Remove any Jammed Paper in Cassette 1130
Remove any Jammed Paper in Cassette 2132
Remove any Jammed Paper in Cassette 3134
Remove any Jammed Paper in Rear Cover136
Remove any Jammed Paper Inside of the Machine140
Appendix145
Optional Equipment146
Overview of Optional Equipment146
Paper149
Basic Paper Specifications149
Choosing the Appropriate Paper150
Special Paper153
Specifications157
Machine157
Printer Functions159
Paper Feeder160
Glossary161
Index165

Kyocera ECOSYS P2335dw

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