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Q4. The Fryer Basket cannot be pushed into the fryer securely.
• Check if you have put too much food on the Crisper Plate. Make sure the height
of the food does not exceed the height of the fryer.
• Check if the edges of the air fryer are deformed. Contact us to deal with such
issues.
Q5. White smoke comes out of the air fryer.
• Cooking high-fat food will cause fat to drip to the bottom of the basket, which is
normal. To avoid excess smoke while cooking, pour out fat drippings after every
cooking and clean the air fry according to the instructions.
Q6. The LED Display shows E1.
• There is open circuit of the temperature sensor. Contact us to deal with such
issue.
Q7. The LED Display shows E2.
• There is short circuit of the temperature sensor. Contact us to deal with such
issue.
Q8. The LED Display shows E3.
• The air fryer overheated. Draw out the air fryer and wait until it cools down.
Contact us if Issue like this occurs again.
Q9. How to remove the strange odour of the air fryer?
• It is normal for the air fryer to have a strange odour when it is used for the first
time. The material used in this fryer is non-toxic and harmless and has passed
the relevant food safety inspection.
• When using the air fryer for the first time, please clean the air fryer first, then
select the. Preheat program to preheat the air fryer for at least 30 minutes to
remove the strange odour.
• If you are particularly sensitive to the odour, you can put orange peel, grapefruit
peel or tea leaves into the Fryer Basket, then select the Preheat program to
preheat the air fryer for at least 30 minutes to remove the strange odour.
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