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6. Troubleshooting
You can solve many common wine cooler problems easily, saving you the cost of a
possible service call. Try the suggestions below to see if you can solve the problem
before calling the service.
Refrigerator does not
operate
Not plugged in
The appliance is turned OFF at the control
panel
The circuit breaker has tripped or a fuse has
blown out
Press ON/OFF
Check and make sure the power plug is well connected
Ask an engineer for help
Refrigerator is not cold
enough; can not cool
down to the preset temp.
Compressor does not start
Ask an engineer for help / check the connection of the
compressor
Compressor self-protected and has stopped
operating
The ambient temperature is too high ( over 38C degree
Celsius) The air venting is not smooth, check that the air
duct is not blocked Fan operates slowly or is faulty and
has stopped operating.
The door is not closed completely, or the door opened
too long The compressor, or its components are faulty
Fans stop working or operate at low speed
Ask an engineer for help. Power the refrigerator ON and
OFF. Check the fan and whether the voltage is normal.
If the voltage is normal, then the fan should be damaged
Turn OFF the refrigerator for one hour and open the
door. The ice on the evaporator will melt. Check the
door seal for any air gaps.
Door is not closed properly
Check the door lock, shelves, or other objects, make
sure door is well closed.
Check the rubber seal for any air gaps.
Check the door hinges, make sure they are not loose
Wash and clean the condenser
Cooling system faulty (Gas leakage or
blockage)
Compressor starts and
stops frequently
The door gasket does not seal properly.
Use low heat on a hair dryer to make the door seal take
shape.
The sensor connection is wrong.
Read the wiring diagram to make the correct connection
of sensor
Replace with a new sensor
The door is opened too often.
Reduce the times / frequency of door openings.
Not plugged in, or the light button is “OFF”.
Light itself faulty.
Check and make sure the light button is ON, or ask an
engineer for help.
The Refrigerator seems
to make too much noise.
The stand feet is not leveling, vibrations lead to
noise
Adjust the stand feet and ensure they are level.
Copper pipe hits other objects and makes noise
Gently adjust the position of the pipe.
When the compressor shuts down or starts, it is
normal for noise from the vibrations generated
by the internal moving parts due to inertia.
A liquid plumbing noise may come from the
flow of the refrigerators gases, which is normal.
As each cycle ends, you may hear gurgling
sounds
The door will not close
properly.
Door is blocked by the door lock, shelves, or
other objects.
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