TROUBLESHOOTING GUIDE
5-9
TABLE OF CONTENTS
Remote Control
PROBLEM PROBABLE CAUSE SOLUTION
No response from receiver Check that transmitter power is on. Self-explanatory.
Power is connected in reverse If the amber reverse polarity LED is lit
the power input and system ground
connections have been reversed.
Output in not properly connected If a red output LED on the receiver turns
on when a button is pressed on the
transmitter the output may be
improperly connected. Verify the
correct output is properly connected
to the load
Receiver is locked out due to
overcurrent
The receiver will trip and lockout if 10A
or more is through the board. The
transmit LED will still flash each time
a message is received but no output
LED will turn on. Check for a heavy
voltage load or short circuit, cycle
power to receiver and try again.
Receiver is locked out due to a message
error
The transmit LED will be lit red and will
not change. Cycle power to the
receiver and try again.
No response from the transmitter when
button is pressed.
Transmitter is on the Off state Press the On button
Transmitter has a low or dead battery If the transmitter is placed in the On
state and the Low Battery LED or no
LEDs flash the battery may be low or
dead. Replace with a CR2450 coin
cell battery.
Transmitter is not properly paired with
the receiver
The Transmit LED on the receiver and
on the transmitter should both
periodically flash while a button is
held and the transmitter is in the On
state. If only the transmitter Transmit
LED is flashing follow the pairing
sequence on Page 4-25
Outputs are not properly functioning Receiver input voltage is too low The receiver will connect the input
voltage to the output after a button is
pressed on the transmitter. If the
voltage supplied is not high enough
to run the connected function it will
not turn on
Load is too far away If a very heavy load is placed at the end
of a very long cable the voltage can
drop to a point that is too low to run
the function. Shorten the cable
distance or increase voltage.
Output intermittently turn off while
button is held
System is out of range Ensure that the system is within
operating range and remove as many
obstacles between receiver and
transmitter as possible
Transmitter battery is low Replace battery is transmitter
Intermittent connection on the receiver Ensure that the power input, output and
appropriate ground are properly
connected
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