LeapFrog LeapReader User Manual

TROUBLESHOOTING
LeapReader not charging when connected to
computer
Q: I have connected my LeapReader to the computer via a USB cord to charge it, but the battery
light on the side of the pen (next to the USB port) is not on. Does this mean it is not charging?
A: Yes, if the battery light on the side of the device next to the USB port is not lit in a yellow-
orange color, the LeapReader is not charging. Likely this means that you have plugged it into a
non-powered USB port on your computer. Try a different USB port until you see the battery
light turn on and glow a yellow-orange color. When the LeapReader is fully charged, the
charging indicator light will change from the yellow-orange color to green.
Charging LeapReader is taking a long time
In general, it should take anywhere from 3-5 hours to fully charge your LeapReader via a USB
cord connected to your computer or via the LeapFrog Adapter (wall charger - sold separately)
accessory. However, if you are charging with a USB cord and your computer goes to sleep, the
LeapReader will suspend charging until the computer is "awake" again. You can disable the
sleep mode in your computer while charging to ensure the device continues to charge while you
has not been charged in several months), it may take longer for the device to fully charge (8-10
hours). You will know the device is fully charged when the battery light on the side of the
LeapReader turns green (the battery light is a yellow-orange color while the device is charging).
LeapReader has no audio or distorted sound
Turn the LeapReader off and then back on again. If the LeapReader is still not working correctly,
connect the LeapReader to the computer; once the LeapFrog Connect application opens, you
should get a prompt to update your device. Select "update now" to update your software.
If the LeapReader is still not working correctly, go into your LeapReader profile in LeapFrog
Connect, then click on "Settings" (top right hand corner), then go to the LeapReader tab. Now
click on "Repair". The device will now reset itself, update itself with the latest software, and
reload any of your existing content onto the pen.

LeapFrog LeapReader Specifications

General

Recommended Age	4-8 years
Connectivity	USB
Languages	English
Type	Reading and Writing System
Color	Green
Brand	LeapFrog
Country of Origin	China
Features	Audio Playback
Educational Focus	Reading, writing
Compatible Devices	LeapReader books
Item Weight	12 ounces

Summary

LeapReader Not Charging via Computer

LeapReader Not Charging

Battery light not on when connected to computer via USB indicates no charging. Try a different USB port.

LeapReader Charging Time

Long Charging Time

Full charge takes 3-5 hours. Computer sleep mode can interrupt charging. Extended charging needed if not used for months.

LeapReader Audio Issues

No Audio or Distorted Sound

Troubleshoot by restarting, updating software via LeapFrog Connect, or using the 'Repair' function.

LeapReader Lights Flashing

Flashing Lights Troubleshooting

Connect to computer for system update or use 'Repair' function in LeapFrog Connect settings.

LeapReader Not Turning On

Device Not Responding

Charge for at least one hour to see a yellow-orange light. Ensure it's fully charged for syncing.

LeapReader Content Sharing

Cross-Device Content Compatibility

Some content is compatible across devices. Music < 32MB is shareable. Specific content types are device-dependent.

LeapReader Modes

Changing Operating Modes

Use the home button to toggle between modes (book, audio, trivia). Use arrows for content within modes.