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General| Operating System | Windows 10 Home |
|---|---|
| Processor | Intel Core i3-6100U |
| RAM | 4GB or 8GB DDR4 |
| Storage | 1 TB HDD |
| Display | 14-inch HD (1366 x 768) |
| Graphics | Integrated Intel HD Graphics 520 |
| Optical Drive | DVD-RW (optional) |
| Ports | 1 x USB 3.0, 1 x USB 2.0, HDMI, RJ-45, Audio combo jack |
| Wireless | Bluetooth 4.0 |
Diagram and identification of the top view components like camera and display.
Details on keyboard layout, function keys, and numeric keypad.
Diagram and identification of ports and buttons on the left side.
Instructions on connecting and using USB devices with the computer.
Diagram and identification of optical drive and security slot on the right side.
Diagram and identification of memory card slot and status indicators.
Instructions for inserting and removing supported memory card types.
Diagram and identification of ventilation slots and speakers on the bottom.
Steps for initial OS setup, including agreement and user account creation.
Explanation of Windows 10 interface elements like the Start menu and Action Center.
How to use Task View to manage multiple desktops and applications.
Procedures for putting the computer into sleep mode or shutting it down.
Steps to enable wireless connection and connect to available networks.
How to access the Windows Get Started app for assistance.
Instructions for creating a system backup image using OneKey Recovery.
Procedures for restoring the system partition from a backup or to factory status.
Answers to common questions regarding information, drivers, and software.
Troubleshooting steps for backup failures and recovery disc queries.
Information on starting and configuring the BIOS setup utility and boot modes.
Solutions for common screen issues like blank screens or distorted images.
Troubleshooting steps for issues related to sleep mode and power.
Solutions for computer unresponsiveness and external device connectivity issues.
Overview of CRUs and customer responsibilities for installation or replacement.
Step-by-step guide for removing and replacing the laptop keyboard.
Step-by-step guide for removing and replacing the laptop's optical drive.
