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Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Thissectionlistsfrequentlyaskedquestionsbycategory.
Finding information
WhatsafetyprecautionsshouldIfollowwhenusingmycomputer?
TheLenovoSafetyandGeneralInformationGuidewhichcamewithyour
computercontainssafetyprecautionsforusingyourcomputer.Readand
followalltheprecautionswhenusingyourcomputer.
WherecanIfindthehardwarespecificationsformycomputer?
Youcanfindhardwarespecificationforyourcomputerontheprinted
flyerswhichcamewithyourcomputer.
WherecanIfindwarrantyinformation?
Forthewarrantyapplicabletoyourcomputer,includingthewarranty
periodandtypeofwarrantyservice,seetheLenovolimitedwarrantyflyer
thatcamewithyourcomputer.
Drivers and preinstalled software
WherearetheinstallationdiscsforLenovopreinstalledsoftware(desktop
software)?
YourcomputerdoesnotcomewithinstallationdiscsforLenovo
preinstalledsoftware.Ifyouneedtoreinstallanypreinstalledsoftware,
youcanfindtheinstallationprogramontheDpartitionofyourharddisk
(forselectmodels,ontheCpartition).Ifyoucannotfindtheinstallation
programthere,youcan
alsodownloaditfromtheLenovoconsumer
supportwebsite.
WherecanIfinddriversforthevarioushardwaredevicesofmycomputer?
IfyourcomputerispreinstalledwithaWindowsoperatingsystem,Lenovo
providesdriversforallthehardwaredevicesthatyouneedontheD
partitionofyourharddisk(forselectmodels,ontheCpartition).Youcan
alsodownloadthe latestdevicedriversfromtheLenovoconsumersupport
website.