BTU output:
Base configuration: 759 Btu/hr (222 watts)
Maximum configuration: 1197 Btu/hr (351 watts)
Noise level:
5.4 bels (operating)
5.4 bels (idle)
Warranty
The System x3250 M6 has a one-year (Machine Type 3943) or three-year (Machine Type 3633) customer-
replaceable unit (CRU) and onsite (for field-replaceable units [FRUs] only) limited warranty with standard
call center support during normal business hours and 9x5 Next Business Day Parts Delivered. Also
available are Lenovo Services warranty maintenance upgrades and post-warranty maintenance
agreements, with a well-defined scope of services, including service hours, response time, term of service,
and service agreement terms and conditions.
Lenovo warranty service upgrade offerings are country-specific; that is, each country might have its own
service types, service levels, response times, and terms and conditions. Not all covered types of warranty
service upgrades might be available in a particular country or area. For more information about Lenovo
warranty service upgrade offerings that are available in your country, refer to the Lenovo Enterprise
Solutions Configurator (LESC):
http://lesc.lenovo.com
The following table explains warranty service definitions in more detail.
Table 33. Warranty service definitions
Term Description
Onsite
Service
If a problem with your product cannot be resolved via telephone, a Service Technician will be
dispatched to arrive at your location.
Parts
Delivered
If a problem with your product cannot be resolved via telephone and a CRU part is required, Lenovo
will send a replacement CRU to arrive at your location. If a problem with your product cannot be
resolved via telephone and a FRU part is required, a Service Technician will be dispatched to arrive
at your location.
Technician
Installed
Parts
If a problem with your product cannot be resolved via telephone, a Service Technician will be
dispatched to arrive at your location.
Hours of
coverage
9x5: 9 hours per day, 5 days per week, during normal business hours, excluding local public
and national holidays
24x7: 24 hours per day, 7 days per week, 365 days per year.
Response
time target
2 hours, 4 hours, or Next Business Day: The time period from when the telephone based
troubleshooting is completed and logged, to the delivery of the CRU or arrival of a Service
Technician and part at the Customer’s location for repair.
Committed
Repair
6 hours, 8 hours, 24 hours: The time period between the service request registration in Lenovo’s call
management system and the restoration of the product to conformance with its specification by a
Service Technician.
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